Project Manager: April 2021 - PresentCustomer Service Representative: July 2020 – April 2021» Cultivate meaningful client relationships with approximately 60% of the companies client-base» Maintain rapport through COVID-19 supply chain struggles through quick and clear communication to customers and the Nutrix team» Ensure on-time orders by managing the process of supply chain, production, testing, and shipping» Request, ship, and organize all samples with the chemists and the Research and Development Team to continue to grow the business and guarantee orders for new products» Investigate issues that arise during production and assist in finding the best answer while keeping the products’ integrity» Create and maintain controlled documents for all components and finished goods for all customers to include packaging details, artwork, and finished good specifications

Sales & Services Manager: July 2019 - June 2020Conference Services Manager: January 2017 - July 2019» Coordinate all arrangements for approximately 10-25 groups per month to include: rooming lists, monitoring cutoff dates and attrition; arranging menus and banquet event orders to maximize revenue for the hotel» Sell and service all small catering and entertainment groups» Establish relationships with clients and act as a liaison to all parts of hotel and staff to make their stay and/or meeting as smooth as possible» Assist clients with off-premise details such as deliveries, motor coach arrangements, entertainment referrals, while informing all supporting hotel departments» Prepare detailed resumes for incoming groups each week so hotel staff is informed of all pertinent details for a group including VIPs, upgrades, meeting details and billing information» Review and issue accurate billing statements to all groups within three business days of departure» Sell and manage the Private Dining Spaces within Bambara; make sure clients and restaurant have the right tools to make each reservation a success

» Maintain excellent customer service while maintaining cleanliness and organization of the sales floor during business hours.» Lead and manage a team of 3-4 through merchandising the store biweekly.» Handle cash on a daily basis and responsible for nightly bank deposits and weekly change orders.» Maintaining organizational methods of paperwork on a daily, weekly and monthly level.» Inventory management including damaging expired goods, markdowns, and physical inventory.

» Develop standard operating procedures with 3 other event directors for a brand new event: a 1000 ft long slip‘n’slide.» Establish relationships with city officials and charities in 8-10 markets to locate venues and secure permits. Seek out requirements to ensure compliance with the health, water, and amusement ride standards.» Arrange vendors for the event to include: portable toilets, PED fencing, light towers, police, security, EMS, water, water pumps, generators. Coordinate freight shipping of assets to include: slide pieces, water systems, foam, and merchandise. Book all flights, cars, and hotels for a crew of 7 people for each event.» Direct all slide operations and logistics on event day. Events run 10am-7pm, and working hours last 20-24 hours.

Managing Race Director: September 2013 - November 2014Race Director December: 2012 - September 2013» Race Director for Ragnar Relay Chicago 2013; Ragnar Relay Las Vegas 2013 & 2014.» Mentored 4 Race Directors (junior-level) through their first races. Most common duties include: travel in market, supervise through permitting meetings, sign off on all important documents, train and supervise through inventory and site plans, support on race week and weekend with additional travel, training, and assistance.» Managed a budget of $520,000/year for Las Vegas, $500,000/year for Chicago.

Assistant Director, Aquatics/Safety & Special Events: January 2011 - December 2012Graduate Assistant, Aquatics & Facilities: August 2009 - January 2011» Manage all reservation requests and schedules for 32 separate spaces within Lerner Health and Wellness Center: a 189,000 square foot facility. Co-manage all building operations.» Ensure operational success for large-scale events including: Clinton Global Initiative‐University, Relay for Life, and USA Men’s and Women’s 2012 Olympic Basketball Team practices. Build and sustain rapport with regularly scheduled on and off campus groups.» Maintain current certifications for 70 staff members in areas of lifeguard training, first aid, CPR and AED. Conduct Red Cross certification and re-certification classes.» Manage, lead, motivate, and discipline 12 building managers and 25 assistant managers through yearly training and weekly meetings. Managers and assistant managers interact with and manage a staff of over 100 in day to day duties, with 10-12 staff on duty per shift.

5th Grade Teacher - Don D. Steed Elementary: June 2008 - June 20094th Grade Teacher - Rockfish Hoke Elementary: August 2007 - June 2008