Meredith G. Email & Phone Number

Mountlake Terrace, Wa, Us

Continuation of duties from Ansira as Sincro was sold to DealerOn as well as:•Working with multiple stakeholders across the company to develop and implement a documentation framework for client implementations and product offerings. Proposing tools for documentation so users have easy access in the moment, and determining the plan for the substantial maintenance of the documentation as the programs and products change.

Seattle, Washington, United States

Continuations of duties as outlined in Program Manager position as well as:•Direct resource management for OEM Strategy Manager role. •Ensuring the team has the necessary tools, training, and support to successfully perform their responsibilities. •Working with internal teams to understand concerns and issues related to my team’s performance. •Improving cross team engagements by supporting direct feedback and taking necessary action. •Training and mentoring team members to… Show more Continuations of duties as outlined in Program Manager position as well as:•Direct resource management for OEM Strategy Manager role. •Ensuring the team has the necessary tools, training, and support to successfully perform their responsibilities. •Working with internal teams to understand concerns and issues related to my team’s performance. •Improving cross team engagements by supporting direct feedback and taking necessary action. •Training and mentoring team members to create a highly functioning team that provides client experiences that generate positive feedback. Show less

Formerly Cdk Global

Continuation of duties as outlined in Client Engagement Manager III position as well as:•Assisting with staffing decisions ensuring a high-performing engagement management team.•Working to manage and update team process guaranteeing we use current industry best practices and fit them to our company and client needs.•Working with product management to help ensure engagement team is providing consistent, clear project documentation and maintaining a current understanding of product… Show more Continuation of duties as outlined in Client Engagement Manager III position as well as:•Assisting with staffing decisions ensuring a high-performing engagement management team.•Working to manage and update team process guaranteeing we use current industry best practices and fit them to our company and client needs.•Working with product management to help ensure engagement team is providing consistent, clear project documentation and maintaining a current understanding of product offerings and capabilities. Show less

Continuation of duties as outlined in Client Engagement Manager II (not including Product Management) position plus:•Responsible for new hire training resulting in a consistent cross team interactions and client experiences.•Managing multiple projects for multiple development teams ensuring best practice use of Agile methodologies to deliver consistent results.•Additional team leadership responsibilities including providing guidance on Agile methodology, client engagement, and… Show more Continuation of duties as outlined in Client Engagement Manager II (not including Product Management) position plus:•Responsible for new hire training resulting in a consistent cross team interactions and client experiences.•Managing multiple projects for multiple development teams ensuring best practice use of Agile methodologies to deliver consistent results.•Additional team leadership responsibilities including providing guidance on Agile methodology, client engagement, and overall project management to new and existing Engagement Managers. Show less

Expand client engagements by providing custom and core product functionality that meets the needs for both US and International clients.**Program Management•Partnering with clients to understand their business needs and determine digital marketing solutions that both meet those needs and ensure profitable growth for the client and CDK.•Management of large scale, system-wide analysis and implementation of changes to support web accessibility regulations utilizing multiple… Show more Expand client engagements by providing custom and core product functionality that meets the needs for both US and International clients.**Program Management•Partnering with clients to understand their business needs and determine digital marketing solutions that both meet those needs and ensure profitable growth for the client and CDK.•Management of large scale, system-wide analysis and implementation of changes to support web accessibility regulations utilizing multiple development project teams. Working closely with Legal, Operations, Product, Sales, and other teams to ensure changes and ongoing maintenance for programs and processes are documented and understood. •Responsibility for reporting and management of localization efforts to ensure scalable solutions.•Scrum Master Certification renewal to continue deep understanding of changing trends in Agile product methodologies.•Agile consultation outside of the organization to provide guidance as teams implement Agile process.**Product Management (International Product Manager, August 2013 – July 2014)•Determine market trends for both US and International clients to enable solutions that will meet client needs and expand CDK’s market.•Manage Scrum and Kanban development teams providing core product and custom solution development for International (Australia, Canada, Mexico) and US clients. Show less

Solicit and manage client requirements and manage project schedule for International auto dealership websites. Working with project and product development teams to deliver solutions to meet the requirements.

•Designed and managed UAT program to ensure the gaming experience on Windows Phone equal to the high-quality bar set by Xbox LIVE.•Analyze market trends and revenue for forecasting and big-picture portfolio content requirements resulting in strong positioning in a competitive environment.•Provided detailed financial reporting for the mobile gaming portfolio.

•Management of large-scale technical programs and IT process implementations (Change and Release Management) resulting in well-communicated and documented repeatable system configurations and consistent, quality release implementations.•Management of client engagement to implement SAAS product including system configuration and integration with Microsoft Office suite.

**Department and Technical Management•Direct management, coaching and mentoring of QA professional staff of all skill levels.•Created documented, repeatable processes, best practices, test plans and scripts in support of all QA efforts and UAT.•Developed and managed budget for staff and system resources resulting in a highly productive team with the necessary tools for success.•Reviewed staffing and created positions and executed promotions for team members.**Program… Show more **Department and Technical Management•Direct management, coaching and mentoring of QA professional staff of all skill levels.•Created documented, repeatable processes, best practices, test plans and scripts in support of all QA efforts and UAT.•Developed and managed budget for staff and system resources resulting in a highly productive team with the necessary tools for success.•Reviewed staffing and created positions and executed promotions for team members.**Program Management•Management of large-scale technical programs and IT process implementations for Project, Release, and Change Management resulting in well-communicated and documented repeatable system configurations and consistent, well-managed release implementations.•Scrum Master Certification – worked with Scrum team to prioritize and implement net-new and enhanced functionality for Web-based drug formulary management software to quickly meet market demands. Show less

Seattle, Wa

Coached and mentored testing professionals at all skill levels, managed budget, created processes to ensure customer satisfaction of the application

After working in the insurance side of the company from 1995 – 2000, I joined the IS Quality Assurance team with the PEMCO Technology company. In that role, I was responsible for department leadership, implementing the technical QA testing process and procedures, managing the release management team, helping create best practices, train and mentor team members, and set direction for the department.

Education record

University of Washington Professional and Continuing Education - Certificate in Front-End Development with HTML, CSS & Javascript, 2019.

Studied Art/Art History For 1.5 Years