Meredith Hannon is a Senior Help Desk Technician at Magellan Health. Colleagues describe them as "Meredith is an Excellent employee and Technician. She is patient and pleasant with the employees she serves. Very good at documenting process's and volunteers to assist other groups when they are in the weeds. I would recommend her to anyone whether it is a helpdesk position or second level remote position." and "Meredith has been my highest performer the entire time she has reported to me. Her knowledge and reliability make her a highly valued member of my team. Her demeanor with customers results in many "kudos" from our user base on a regular basis. I recommend Meredith highly. "