• Scheduled veterinary and technician appointments, surgeries, and boarding reservations• Provided quality customer service when answering phones, confirming appointments, calling clients to check in on patients, and sending out reminders to schedule annual physicals and vaccines• Checked clients in and out of appointments and dispensing prescription foods and medications

• Provided support to various members of the Event Planning team based on association clients’ needs for their upcoming meetings & conventions • Created preliminary, intermediate, and final event guides comprised of contact information, day-to-day timelines, room sets, travel information, and food and beverage menus• Chose food and beverage selections for each function of upcoming conferences• Communicated with suppliers during the Request for Proposal bidding process and create comparison grids for clients to easily compare key information from supplier’s company (AV, GSC, DMC, Temporary Staffing, etc.)• Created Post-Conference reports to showcase hotel concession savings, hotel pick-up reports, and food and beverage expenses• Participated in educational sessions, meetings, and networking events with suppliers and CVB representatives • Experience with Infor CRM for processing revenue and Microsoft Word, Excel, Powerpoint, and Outlook to create and maintain documents and spreadsheets

• Manage event set-up and day-of coordination for 40+ weddings and 60+ corporate events thus far, including but not limited to meetings, dinner parties, fundraisers, and Haunted Wine Tours• Manage vendors regarding deliveries & client needs• Maintain event timeline and set-up needs• Host pre-event meetings with client and vendors to create timeline, layouts, and to review event logistics• Maintain professional correspondence with event clients, answering questions during planning process and coordinating necessary contact between vendors• Assist in developing creative content for marketing materials and social media campaigns• Utilize Microsoft Word, Excel and Outlook for payment tracking and record keeping

• Assisted with full, partial, and month-out planning services for weddings, galas, birthday parties and networking events• Created and edited detail lists and contacts for each event, gift baskets, and other logistical specifics• Coordinated with venues and hotels regarding room blocks, event information, and meetings with staff• Facilitated over 12 meetings with clients as well as current and potential vendors• Improved marketing strategies through web and social media presence by creating and editing content

• Assisted with care and feeding of boarded pets and provided support to veterinarians during procedures

• Participated in the coordination and execution of weddings, meetings, and other events• Analyzed venues to determine locations of events through online research and contacting staff• Ensured customer satisfaction by responding to telephone and email event inquiries• Organized and distributed decorations and other logistical items for events• Updated documents such as budgeting sheets, contract forms, event binders, and company information

• Offered day-of wedding assistance including set-up, take-down, and cueing bridal parties• Prepared decorations and gift bags and coordinated gift deliveries to hotels and wedding venues• Fielded phone calls and web-based inquiries regarding venue pricing and dates• Traveled to Venice, Italy to assist with two photo shoots for publication in Style Me Pretty Magazine