Meredith Key Email & Phone Number

Pittsburgh, PA, US

Pittsburgh, Pennsylvania, United States

• Manages data operations for fundraising department with an annual revenue goal of $16.5 million: overseeing the contribution coding, entry, acknowledgement, and reconciliation of over 10,000 transactions per year.
• Prepares reporting on progress to revenue goals for executive team and board of trustees.
• Automated segmentation of fundraising solicitation lead base for streamlined communications to donors, subscribers, and single ticket buyers.
• Manages Development Coordinator, who is responsible for data entry and maintenance.
• Designs and facilitates database training for all new fundraising team members.

Pittsburgh, Pennsylvania, United States

• Re-designed bi-annual fundraising campaign, increasing giving 60% over 4 years. Assisted in development of content, list segmentation, and solicitation strategy.
• Works with database administrator to restructure data in Little Green Light according to fundraising best practices, streamlining data entry workflow, and adding clarity to historical fundraising data.

• Co-managed individual giving solicitation strategy and messaging for donors giving under $1,000, raising over $700,000 annually
• Managed special donor acquisition projects including an annual fundraising event, merchandising campaigns, and New Year’s Eve festival experience.
• Managed 3+ donor engagement events per month, both virtual and in-person, for 20-500 guests: collaborated with internal operations teams and external vendors to ensure set-up of space, decorations, and catering.
• Cultivated relationships with vendors, communicating catering needs, managing catering contracts, and managing invoices in cooperation with finance department to ensure correct and timely payment.
• Provided concierge ticketing service to high level donors, Board of Trustee members and other external contacts.

Pittsburgh, Pennsylvania, United States

• Course: Strategic Presentation Skills
• Assisted students in constructing clear and confident presentations
• Graded and provided feedback on homework for all students
• Assisted students with course material during classes and office hours

• Managed communications to 45 member arts organizations across rural Pennsylvania
• Created bi-weekly newsletters for members, partner organizations and past grant recipients
• Assisted in educating members on various marketing tools, including writing a bi-weekly blog
• Redesigned and updated website for Arts Coalition of the Alleghenies

• Conducted analysis of four seasons of sales and compared data among genre.
• Conducted benchmarking research for digital youth theatre programming
• Surveyed interdepartmental communications with educators and outlined suggestions for updated processes
• Edited artist contracts and localized standard term agreements
• Used Typeform with Google Sheets integration for various programming purposes
• Contributed and edited content for monthly Bookish in the ‘Burgh newsletter

Pittsburgh, PA

• Supported development department for the seventh oldest opera company in the U.S.
• Managed weekly acknowledgement process for all contributed income
• Co-managed annual giving membership renewal campaign for donations between $25 and $5,000
• Maintained patron data in Tessitura for thousands of accounts
• Conducted donor prospect research using Tessitura and iWave
• Drafted solicitation letters for membership renewals

• Provided support and audience outreach at Children’s Theatre Series and Bridge Theatre Series performances
• Lead guided activities for children and families before performances
• Coordinated volunteer ushers and recorded ticket sale data for community performances

Jacksonville, Florida Area

• Assisted with front of house operations for 400-seat dinner theatre providing positive guest experiences
• Assisted patrons with ticket reservations, inquiries, exchanges and cancellations in-person and over the phone
• Created and managed seating chart, assisted patrons to correct seats, and handled seating problems as needed

Jacksonville, Florida Area

• Comanaged $250K special event campaign: 2019 Jacksonville Man and Woman of the Year
• Solicited and organized $30,000 in donation items for live and silent auctions
• Maintained data in Campaign360 and GiveSmart software

Jacksonville, Florida Area

• Solicited and coordinated 20 vendors for 2018 Tour de Cure event
• Planned specialty kick-off event for 50 participants
• Ensured all sponsors and vendors received promised benefits

Cold Spring, NY

Served as an Assistant Stage Manager for two productions under an AEA Stage Manager. Responsible for line and blocking notes, props, costume and deck tracking. Responsible for setting up, running, and cleaning up the show. Also served as Stage Manager for a staged reading in the HVSF2 series.

Master Of Arts Management

Relevant Coursework: Program Evaluation, Design for Social Innovation, Audience Engagement, Presenting Performing Arts and Festivals.

Bachelor Of Arts - Ba, Theatre/Theater

Activities and Societies: Study Abroad- Fall 2016, Theatre Academy of London; Stage Manager- School of Theatre, School of Music.

Graduate Certificate, Non-Profit/Public/Organizational Management

Relevant Coursework: Grant Writing, Stakeholder Relations, Nonprofit Financial Management