Seasoned customer solution consultant, excellent collaborator, problem-solver, and trusted advisor with over 15 years in software consulting, customer success, on-boarding and customer relationship management across verticals like aerospace, automotive, and electronics. Successes include improving business inefficiencies, collaborating with global customers to achieve their business goals through implementing processes, bridging customers and internal teams resulting in software adoption and expansion. Received awards for customer excellence and relentless customer focus resulting in customer renewal and expansion.Through my experiences I have learned that software technology is one piece of the puzzle when making a buying decision. There are many other pieces that need to be considered but are overlooked due to business challenges and/or lack of technical expertise. I understand what needs to be done to make the right, long-term decision when selecting technology and technology partner. I bridge the gap between engineering and business units to help with strategic planning and implementation of technology that will improve efficiency while meeting business goals.