Meredith Thornton Email & Phone Number

Us

Us

Us

Us

Tulsa, Ok, Us

Tulsa, Oklahoma, Us

Key Systems Supported: Right Angle (Logistics/ATM Portal Instance), Right Angle (Marketing Instance), Synthesis (EIS), and FlowCal InterfaceDevelop solutions to a variety of complex and unusual problems that require independent judgment and ingenuity to modify procedures’ standards related to improving business systems and processes.Consult with business unit management and personnel to identify and document business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting, and security requirements. Provide functional assistance in identifying, evaluating, and developing systems and procedures. Review computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system. Study existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required.Write and maintain functional specifications for new or modified business systems. Consult and coordinate with systems analysts and programmers to design and develop automated business systems. Coordinate the preparation of workflow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system.Direct and coordinate work of others to develop, test, install, and modify programs. Tracks and documents changes to functional and business specifications. Creates or assists others in the writing of user documentation, instructions, and procedures.Plan and prepare technical reports, memorandum, and instructional manuals as documentation of program development. Monitors and documents post-implementation problems and revision requests.Ensure audit and SOX procedures are followed as they relate to the use of the system(s) and/or processes.

Basking Ridge, Nj, Us

Managed an audit team responsible for 13 telecommunications Financial Operations IT systems which process~$3.5B in revenue annually; through root cause analysis team recovered $81.5M of revenue in 2017 Led team of Sr. Financial Analysts/ Analysts responsible for monitoring/auditing IT product revenue streams (SaaS, Cloud, Switch Traffic, Contact Center, Cisco Conferencing, VoIP, et al.) Team performed analytics such as reconciliations, trending, error management, management reporting and leading multifunctional project groups to resolve issues identified in analytics. Skilled at management tasks such as crafting job postings, interviewing, onboarding, performance assessments, coaching & mentoring, et al.Presented complex IT issues in a manner which various levels of management and business partners could understand. Skillfully partnered with business unit partners to lead audit teams in the Agile integration/implementation of programs/services/initiatives including acquisitions, new product development & user experience enhancements (UX/UI)Evaluated mediation audit program to ensure effective and efficient controls were in place. Supported and drove efficiency efforts through initiatives such as BOTs, block chain, etc. Managed SOX compliance program for assigned systems. Crafted Narrative and Controls for new systems and monitored testing and reporting performed by my team. Provided on-demand analytical reporting and presented project updates directly to upper managementCompleted Leadership Training on Business Acumen Essentials, Unconscious Bias, Leading Change, Intensive Interviewing, Respectful Workplace , Coaching for Growth and Development, Franklin Covey Presentation Advantage, SQL and Agile Methodology.

Basking Ridge, Nj, Us

Experience developing and designing analysis techniques for strategic new revenue streams including acquisitions and new product releases with high degrees of ambiguity which require creative problem solving and exceptional communication with business partners and managementDeveloped audit program for Verizon’s $22M/month conferencing productProject lifecycle management including BREQ/SREQ creation and submission, testing and gaining user signoff for assigned projectsServed as Knowledge Management Project Manager for Director’s entire organization and coordinated the creation of 271 Process Flows & 657 Desktop Procedures ensuring standard formatting and key components were adhered to across the organizationFormulated, prepared & presented analytical reporting results & risks for the Traffic Audits Revenue Assurance Team including KPIs, Metrics, Project Reviews & ad hoc reporting as needed including capital budgeting activitiesSOX testing coordinator responsible for evaluating key controls and assigning risk ratings for teamAdvanced Microsoft Office Skills (Excel, Word, PowerPoint, Access, Outlook, Sharepoint, iGrafxCompleted 80 hours Lean Six Sigma Green Belt training

New York, Ny, Us

Supervised and led team of 6-8 trust associates in 3 states in a constantly changing high volume fast paced environment responsible for managing/validating debt service payments, bond closing proceeds and debt issuance operating expenses up to $25M/transaction. Manage, coach and allocate resources on a daily basis to consistently ensure accuracy and meet service level agreements specifically deadlines.Specialize in coordination between internal parties and external parties including research into discrepancies and problem resolution to ensure client satisfaction and adherence to internal controls, policies and procedures.Lead and manage project rollout, implementation and adoption including those for new systems testing and implementation. Communicates and coordinates understanding of policies, practices and procedures from management and professional team to administration team.Strong written and oral communication skills Advanced Microsoft Office Skills (Excel, Word, PowerPoint, Access, Outlook)

New York, Ny, Us

Performed trustee duties on more complex deals, specializing in privatized military housing revenue bonds including cultivating relationships with highly valued debt issuers, bond holders and public debt issuance stakeholdersSend wires and ACH's to fund project accounts payable and debt service paymentsReconcile lockbox and insure treasury investment strategy in place for all trust accountsReview Insurance covenants to ensure adequate coverage in placeProvide excellent customer service to high value and complex clientsConduct document review to ensure account compliance with legal agreements & contracts

New York, Ny, Us

Distribution & reporting of relevant daily/weekly/monthly information needs related to journal, cash balances and client project accounts payableCoordinate transfer of bond funds as dictated by legal agreements & contractsSelected September 2008 & May 2010 Corporate Trust Outstanding Performance Award Winner

Tulsa, Ok, Us

Facilitated legal transfer, vault control procedures, asset cost basis maintenance, and new account asset onboardingObtained with honor's ABA Trust Operations certification.Acted as primary middle office contact for front office trust professionals fulfilling service requestsCreated detailed operating procedures/ standards for new position to be used by rest of the teamCoordinated detailed and frequent transfers of assets for high net worth clientsCreated interfaces between excel and operating system for efficient transfer of data

Newport News, Virginia, Us

Inside commercial and residential plumbing salesCompleted Extensive Customer Loyalty Training including overcoming objectionsWon monthly branch inside sales contest August 2006September 2006 October 2006Designed & administered Final Four organic growth sales contest

Mba, Business, Mis

Bba, Marketing, Political Science