Meredith Pech Email & Phone Number

Brampton, Ontario, Canada

Mississauga, Ontario, Canada

Welcomed visitors, employees, trainees by greeting them in person, answering or referring inquiries and assisting with visitor check-in.Enforced security and access protocols in accordance with strict confidentiality with respect to the corporation and its individualsOrdered and distributed office suppliesUpdated Workplace policies and processes relevant to intradepartmental and cross functional business operationsManaged vendors: office supplies, catering servicesOversaw general appearance of lobby areaInterfaced with Property Management and engineering to ensure a safe and clean environmentHandled catering orders: delivery and setupManaged and updated internal documentationGenerated reports, tables, and spreadsheets

Toronto, Canada Area

Supervised and provided leadership, training and development of travel agents in compliance with Ontario travel industry standards and individual personal development planningDirected, coordinated, and supervised staff to ensure prioritization and completion of daily and weekly time-sensitive tasksEnsured travel documents and invoices were sent to clients, schedule changes were actioned, and email inquiries were handledOrganized work in an environment with competing and urgent priorities Coached agents to reconcile client files in accordance with the Corporation’s accounting practicesPerformed monthly and quarterly evaluations and managed performance of all service travel agentsDeveloped and implemented procedures and standards ensuring adherence to Corporate Policies, and applicable legislation(s) Monitored all contractual agreements relating to key accounts within the corporationAssessed and addressed client complaints and communicated with clients via email, letters, phoneFulfilled general sales of relevant travel products including travel insuranceFulfilled support team needs of quality control of electronic documentation and reconfirmations of failed bookings

Toronto, Canada Area

Fulfill general sales of relevant travel products including travel insuranceFulfill support team needs of quality control of electronic documentation, reconfirmation of failed bookings, process schedule changes.

Toronto, Canada

Supervised, guided and trained full and part-time employeesFront-line counter serviced and processed paymentsProvided effective and timely coaching to fellow associates on sales techniques leading to a 5% increase in monthly salesSupported sales associates on record keeping practices in accordance with company-wide loss-prevention policies and fostered a customer-focused selling cultureRoutinely cleaned the store

Toronto, Canada Area

Toronto, Canada

Part-time/occasional sales associate.

Burlington, Ontario

Payroll, invoicing, communications, purchase order requests, processing orders, accounting

Seungbuk-Gu, Seoul

Co-designed and revised curriculum documents and procedures to include new grammar and writing curriculaTaught language arts, math, physical education, and social studies

Seungbuk-Gu, Seoul

Taught and co-designed all new materials required for language arts, history, project-based lessons, and Mentorship-program

Seungbuk-Gu, Seoul

Taught and redesigned curriculum materials required for social studies, grammar, and phonics to replace an outdated ESL program

Anyang, Gyeonggi-Do, Korea

Associate'S Degree, Tourism And Travel Services Management, 3.67

Certificate, Publishing, Gpa 3.73

Includes the trade overview, education overview, visual skills, copy editing, visual skills with emphasis on the Adobe tools Illustrator.

Bachelor'S Degree, English Language And Literature, General

Certificate of Technical Writing 2002

Bachelor Of Arts - Ba, English Language And Literature, General