I created this company to combine my love of technology with my desire to help people and make a difference in my community. What started as a virtual assistant side hustle has transformed into a career and technology coaching business, helping female entrepreneurs thrive online. I provide online educational resources and coaching on topics ranging from online design to mindset blocks for ambitious creators. Additionally, I am a certified Classy Career Girl International Business and Career Coach.

As a Librarian, I focused on adult services, I provided exceptional customer service and technical assistance to patrons. I conducted community outreach with organizations like the Reuse Alliance and local musicians and hosted craft-focused events such as art journaling, fall paper wreaths, and watercolor resist painting. I managed the maintenance of thousands of books in our regional library's collection, including Mysteries, Video Games, and works by Local Authors, ensuring up-to-date and relevant collections through weeding, replacing, and adding new materials. Additionally, I am an active member of the Digital Literacy Task Force, attended Adult Services meetings, and collaborated with fellow Adult Services librarians to enhance library programs and services.

As an Extra-Help Librarian at the Petaluma branch of the Sonoma County Library, I handled a variety of tasks at the reference, circulation, and children's desks. My responsibilities included checking in and out materials for patrons, creating and updating patron records, locating materials, and assisting with library technology. I ensured that patrons could effectively utilize library resources and respond to a range of inquiries, fostering a supportive and informative environment for all library users.

As an Extra-Help Library Assistant at the Mary L. Stephens branch library in Davis, CA, I managed a variety of tasks at the circulation desk, including checking in and out materials, creating and updating patron records, assessing fees and fines, locating materials for patrons, shelving incoming items, and handling interlibrary loans. I also provided assistance with library technology, ensuring patrons could effectively use available resources. Additionally, I co-facilitated "The Spot," a weekly after-school program for 3rd through 6th graders co-sponsored by the City of Davis. In this role, I organized and led activities such as crafts, movies, homework help, games, trivia, and educational challenges, fostering a supportive and engaging environment for young students.

As a Collator for Carbahal & Company, I managed the copying, flagging, and collating of tax documentation for clients, including individuals, small businesses, and corporations. I assembled prepared tax folders for CPA review and client distribution, ensuring accuracy and completeness. Additionally, I contacted clients for original document pickup, filed completed tax documentation for storage, and uploaded completed tax files to secure cloud-based storage. I also troubleshot and maintained office equipment, such as printers, scanners, and computers, to ensure smooth operations.

As a Virtual Assistant for Functional Spaces Organizing, I managed the Wix-powered website by regularly updating it with the latest blog posts, performing edits, adding formatting, and incorporating images as needed. I categorized and tagged posts to enhance Search Engine Optimization (SEO) and created custom social media images using Canva for blog posts, time management tips, and weekly quotes. Utilizing Hootsuite Pro, I shared posts and other content via the Functional Spaces Organizing social media channels. I also conducted website audits, crafted gift certificates, and other print media upon request, and brainstormed ideas for future blog posts related to home and digital organizing

As an intern to the University Archivist at the UC Davis Library, I assisted University Archivist Kevin C. Miller and other library professionals with multiple tasks related to web archiving, collection development, and digital preservation. I contributed to the planning and execution of web archiving projects, ensuring the capture and preservation of valuable digital content. Additionally, I played a key role in digital email archiving, helping to organize and maintain extensive email collections for long-term accessibility. My responsibilities also included supporting collection development initiatives, where I assessed and curated materials to enhance the library's archival holdings. Through this internship, I gained hands-on experience in archival practices, digital preservation techniques, and collection management, while working collaboratively with experienced library professionals.

In my role as the Publicity & Events Manager at The Avid Reader Independent bookstore in Davis, CA, I coordinated author events and worked with publishers, publicity departments, and independent publicists to arrange in-store author events. I advertised confirmed events via our Drupal 6/7-powered website, social media channels (including Facebook, Twitter, and Pinterest), local event boards, and local media through press releases. I ensured the timely delivery of adequate books and other media for events. For offsite events, I arranged the transportation and display of books, sold copies using the Square app, and tabulated daily earnings by title, time of day, and book type (e.g., paperback vs. hardback).

As the Assistant Manager at The Avid Reader Active toy and gift shop in Davis, CA, I managed the checking in of shipments, verifying them against packing slips and invoices, and ensuring that products arrived undamaged. I maintained and updated the store's database of inventory, distributors, sales representatives, and discontinued products. My customer service responsibilities included ringing up purchases of non-fiction and activity books, stationery, cards, games, toys, stuffed animals, and other novelties. I frequently communicated with sales representatives to place new orders, replenish inventory, and resolve shipment issues.I also designed and maintained visual displays for windows, tabletops, and cabinets to highlight themed products, holidays, and special events. Ensuring the store's cleanliness was a key part of my role, involving regular tidying of displays, vacuuming, sweeping, cleaning windows, and emptying trash and recycling bins. At the end of each day, I performed cash counts, prepared totals reports, managed proceeds, processed redeemed gift cards, and organized the next day's till. Through these responsibilities, I developed strong organizational, customer service, and retail management skills.

Duties Include:* Answering new questions in categories that I have expertise or interest in* Correcting the spelling or grammar of questions and answers* Merging and finding alternates for the same questions throughout the site* Re-categorizing or trashing questions where appropriate* Removing content that is flagged, such as URLs, and formatting all answers according to site standards* Collaborate with other Supervisors and Community Assistants to build the best crowd-sourced answers website on the Internet via our corrections, answers, and monitoring of the site

As a Family Room Specialist (Mobile Support Technician) at the Apple Store Sherman Oaks, I troubleshot several issues for mobile devices, including iPhones and iPads. I conducted "Getting Started" workshops on various subjects, offering unique, personalized, and polite service that distinguished the Apple retail experience. Collaborating with fellow Specialists, Experts, Creatives, and Geniuses, I consistently delivered outstanding service to new and repeat customers, ensuring a seamless and exceptional customer experience.

As a Sales Specialist at the Apple Store Sherman Oaks, I interacted with hundreds of customers daily, helping them find the right Apple solutions, from small accessories for iPods and iPhones to customized Mac Pro systems. I informed customers about our loyalty programs and their benefits. Utilizing the APPLE steps of service and exemplifying the Apple Credo, I provided each customer with a warm welcome, carefully listened to their needs and expectations, and matched them with the appropriate products and information. I invited all customers to return for our various services, lessons, and loyalty programs, ensuring a consistently exceptional retail experience.

As a Sales Specialist at the Apple Store San Francisco, I interacted with hundreds of customers daily, helping them find the right Apple solutions, from small accessories for iPods and iPhones to customized Mac Pro systems. I informed customers about our loyalty programs and their benefits. Utilizing the APPLE steps of service and exemplifying the Apple Credo, I provided each customer with a warm welcome, carefully listened to their needs and expectations, and matched them with the appropriate products and information. I invited all customers to return for our various services, lessons, and loyalty programs, ensuring a consistently exceptional retail experience.

* Writing and editing of video game-related articles, including news, interviews, and reviews.* Management of articles via the WordPress blogging platform.

Assisted William Randolph Hearst Foundation employees with the Hearst Journalism Awards Program hosted in San Francisco, CA with duties including:* Act as a guide and point-of-contact for out-of-town judges, finalists, and other guests.* Help prepare meeting and briefing rooms at the Sheraton Palace for competition and meal breaks.* Assemble judge and finalist packets including rules, guidelines, information, and materials.* Work alongside competition photographer to interview finalists as they participate in the championship's varied competitions* Ensure safe and confidential transportation of materials to and from the Hearst Foundation's San Francisco office to championship event sites, including the Julia Morgan Ballroom

* Manage database of previously-contacted individuals through the use of 4th Dimension (4D) software* Update recruit contact information on a regular basis* Filter and locate potential individuals for focus groups and studies using SurveyMonkey.com* Call and screen individuals for potential inclusion into groups and/or research studies* Collaborate with other recruiters for large or more complex studies

* Conduct a study of members' experiences at their university's NSCS chapter* Stay in regular contact with National Office representatives, regional representatives, and fellow NLC members for various committees and projects via conference calls, email, and online groups* Represent the National Office and my region at the National Convention; represent my chapter and the National Office at the Regional Summit and Leadership Conference* Motivate chapter members and officers to participate in the events of the convention and conferences and to ask questions and have fun

* Collaborate with staff members and peers in the writing and editing of a handbook for the Student Assistant position* Supervise training of new student assistants.* Assist students with using campus technologies, including wireless access, portal navigation, and laptop maintenance and usage (anti-virus and anti-spyware installation and scanning).* Reset student passwords and help students understand campus security policies* Input "tickets" into the Remedy or EB Suite systems to keep track of student issues and visits (metrics)* Use and have knowledge of campus software titles, including anti-virus, office suites, and creative design suites.

Part of the Disney College Program internship* Worked at Disney's California Adventure in the northern half of the park in stores operations and merchandising* Assisted with guest servicing, store cleanliness and maintenance, and ringing up purchases

* Assist students and some faculty members with the proper use of campus technology, including wireless Internet, software, and hardware maintenance.* Collaborate with full-time consultants for difficult issues.* Help customers maintain a safe and secure computer through the recommendation and use of anti-virus, anti-spyware, browser, and firewall programs.* Use Secure Shell program to look up student records and assist with file transferring.* Entering "tickets" or records of customer support, into the Remedy® program or the EBSuite support system.

* Assist students and some faculty members with the proper use of campus technology, including wireless Internet, software, and hardware maintenance.* Collaborate with full-time consultants for difficult issues.* Help customers maintain a safe and secure computer through the recommendation and use of anti-virus, anti-spyware, browser, and firewall programs.* Use Secure Shell program to look up student records and assist with file transferring.* Entering "tickets" or records of customer support, into the Remedy® program or the EBSuite support system.

Duties Included:* Cleaning juice blenders, lids, measuring cups, empty canisters, and juicer parts and utensils* Preparing smoothies by blending and measuring juices, adding fruit and sorbet/sherbet where requested, adding ice and any other additives (including Boosts™) and blending in a standing blender* Pouring finished smoothies into cups and delivering them to the customer* Ringing up customer orders at the register* Maintaining store cleanliness by sweeping/mopping, bringing chairs and umbrellas inside at closing time, or setting up machines and store prior to opening time

Also worked from August 2005 to September 2005. Seasonal position for Fall "rush" back-to-school period.Duties Included:* Searching for books listed in an online order (arranged in bookstore by department, course number/class ticket number, and professor)* Assembling orders and marking them as complete or incomplete* Notifying customers of any errors or difficulties in processing their order, via phone* Bringing completed orders to Online Pick-Up Desk or Room* Delivering completed orders to customers at the Pick-Up Desk or Room, getting their signature, and clarifying any alterations to the order* Calling for assistance via walkie-talkie if there are errors with the order, or an order is unable to be found

Duties Included:* Maintaining the cleanliness and functionality of all food-service items in the concession area* Refilling any empty food storage units, including the candy display area, the popcorn heater, condiments, the freezer, and the steaming unit* Cashiering at the concession area* Maintaining the cleanliness and functionality of theatres as an usher* Selling tickets and gift cards at the box office* Taking tickets and controlling ticket lines during large-scale events