Meredith Varner Email & Phone Number

Meredith Varner is a Associate Director at UCF Housing and Residence Life at UCF Housing and Residence Life.

• Associate Director, Housing Administration

  Ucf Housing And Residence Life

  2013 - Present - Orlando, Florida, United States

  • Design and execute an occupancy management plan for student housing to maximize the utilization of over 8,000 student beds producing over $50 million dollars annually in revenue. • Lead the implementation of a new room assignments software system, StarRez, for the department of Housing and Residence Life including interfaces, core data upload, process design, training, and documentation. • Analyze business requirements in order to implement effective and detail-oriented software solutions and updates. • Plan and manage room assignment strategies and procedures, including online room selection, roommate matching, and data collection. • Direct coordination of room assignments for students with ADA concerns, medical needs, assistive animals, dietary requests, gender identity concerns, and personal care attendants.• Provide leadership and policy/procedure development for customer service in call center, email correspondence, and front desk reception.• Oversee department call center staff handling over 32,000 inbound calls annually via Teams A365 call distribution system.• Hire, train, and supervise housing assignments staff, including an Assistant Director, 2 Coordinators, Application Systems Analyst, Business Data Analyst, 4 Housing Assignments Assistants, and 4-6 seasonal staff members. • Research and respond to complex inquiries from students, parents, and other constituents in order to provide clarity on services, options, programs, policies, and procedures. • Utilize data and develop reports necessary for occupancy management, room assignments, and bio/demo data. • Serve as a presenter for campus-wide events and activities.