Meredith Vlna Email & Phone Number

Cleveland, OH, US

Cleveland/Akron, Ohio Area

• Served as project manager on CRM integration after multiple company mergers which increased more intuitive user ability, daily task efficiency and forecasting accuracy
• Converted Salesforce Classic software into Salesforce Lightning, specifically in the sales opportunity, CPQ process, customer relations, and contract creation
• Evaluate client loss and at-risk clients creating a Churn Score formula and managing the ChurnZero application relationship used by multiple departments, initiating a proactive approach for selling and product.
• Lead start to end internal software user testing, then training demos for multiple departments including Billing, Finance, Sales, Customer Service, Sales Strategy, Sales Enablement and product managers

Cleveland/Akron, Ohio Area

• Lead a team of 10 representatives with an averaging completion rate of 145 tasks per day with 82% turnaround within 24 hours
• Generate 400+ Marketshare reports annually to win business, bringing in millions worth of revenue
• Managed a team that completed 59,000 tasks annually on average; Tasks included administration, research, report generating, product consulting, and daily advanced use of programs such as Microsoft 365 (specifically.
• Served as primary point of contact for C-suite and all sales leadership for profit and loss report generation, dashboard creation/maintaining, and business operation consulting
• Responsible for price analysis of products and services, resulting in paring down a price book of 6,000 skus to 2,225 by comparing use versus revenue growth

Cleveland/Akron, Ohio Area

• Created a department called Sales Strategy hiring and supervising 10 representatives
• Successfully tracked billing and financial data, contributing to more solid contract creation and slash volume of crediting millions of dollars annually
• Implemented ticketing system to monitor department success, improving the end user experience

Cleveland

• Balanced 2 leadership roles, across 2 different departments
• Lead a top performing team completing 185 tasks on average per day
• Managed cold calling team who brought in $350k pure profit from net new clients
• Created new customer facing reporting templates showcasing ROI, financial analysis, and account overview

Cleveland/Akron, Ohio Area

★ Managed team that assists over 150 sales representatives across the United States★Partner with sales leadership to ensure enterprise and new business sales teams receive what is needed★Researching prospect customers, generating leads for the New Business team★Conduct quarterly sales new hire training, and monthly internal platform demos★Conduct external.

Cleveland/Akron, Ohio Area

★Consistently completed most tasks per day, week, and month★Quickest turn around time on team★Supported over 150 sellers★Trained fellow team members on systems on processes

Beachwood, OH

Edit & organize daily log, Assist on & off air segments, Contact guests & clients, Phone screen, Promotions, Event Planning & Organization, Research Talking Topics