Responsible for overseeing and managing the development, implementation, and maintenance of technology solutions and automation processes in Longwall Mining.

•Provide technical mentoring and coaching for the automation staff;•Manage the commissioning and qualification process for automation systems•Ensure compliance with established local quality standards•Develop, and implement the process automation agenda for the site•Ensure function is aligned and driven to meet engineering goals, to deliver operationalresults. •Function as system owner for exclusive process automation systems not assigned to otherengineering or operations functions•Own and manage site procedures and technical standards for the automation function•Resolve relatively complex problems independently•Provide management support for automation

• Advise dealers in providing guidance on existing and potential customer service issues and development measures within Caterpillar's Global Mining industry.• This is executed by supporting strategy planning and sales techniques, supporting roll-out of new underground equipment (i.e. parts, Products, Customer Service Agreements, Warranty, Goodwill and other Service Products.)• Analyze and communicate marketplace and competitive activity to Caterpillar personnel and dealers.• Analyze product applications, configuration, and utilization that provides the best solution for a customer.• Directed dealers with business planning; create and promote programs that increase sales while maximizing price realization.

• Directed and coordinated the activities of employees engaged in production.• Exceeded revenue expectations of over 5,000,000 dollars by overseeing the day to day operations of the electronic shop by ensuring optimal cost control for new and repaired products. • Coordinated work schedules, assignments, and production sequences to meet production goals.• Implemented most efficient and practical methods and sequence of operations of new releases and revised methods in accordance with changes made to an existing product.• Developed engineering, planning, materials, quality and other documents and conferred with the appropriate departments.• Determined manufacturing operations to be performed, and originated master production routing. • Requisitioned materials, supplies, equipment parts, and repair services.• Inspected materials, products, and equipment to detect defects and malfunctions.• Monitored and patrolled work area and enforced safety and sanitation regulations.• Set-up and adjusted machines and electronic test equipment.• Planned layout of stockroom, warehouse, and other storage areas, considering turnover, size, weight, and related factors pertaining to items stored.• Recommended and initiated personnel actions, such as employment, performance evaluations, promotions, transfers, discharges, and disciplinary measures.• Conferred with staff, users, and management to determine requirements for new systems and modifications.• Developed training materials and procedures, and conducted training programs.• Inspected equipment and read to order sheets to prepare for delivery to customers.• Prepared evaluations for software and hardware and submitted recommendations to the Product Group management team for review.

• Experienced in consolidating communications functions, support, and problem-solving, and revising and creating engineering drawings.• Interpreted electrical schematics, diagrams, and blueprints.• Configured and inspected Low, Medium and High Voltage electrical products before shipping to customers.• Installed, configured and programmed computer systems, PLC's, HMI's and other third party components for customers.• Configured systems, upgrades and operated controls to start and regulate the movement of autonomous equipment.• Observed and listened to the operations to detect issues of binding and stoppage of the equipment.• Compiled data and generated graphs to interpret results and suggest key operational improvements.• Evaluated customer data to develop and design engineering prototypes for new mining products, equipment, and processes.• Prepared technical reports for use by mining engineers and management personnel; in addition to providing technical consultation during operations at mine site.• Called upon management representatives at third-party companies and other establishments to educate prospective clientele to buy products and services offered by Caterpillar.• Arranged for trial installations of equipment.• Drafted and proposed changes in equipment, processes, materials, and services resulting in cost reduction and improvement in customer operations.• Assisted in development of custom-made machinery and established cost and provided quotes to customers.• Provided technical training to employees and clients.• Used precision test equipment such as oscilloscopes, multi-meters, waveform generators and spectrum analyzers.

• Managed the repair and assembly of systems for The Underground Longwall Automation Department, including support structures, component installations, and computer configurations.• Followed precise specifications and utilized Caterpillar’s proprietary software and delicate electronic measuring tools and diagrams.• Developed and implemented a comprehensive database for tracking electronic repairs of Longwall equipment.• Contributed to the implementation of an Internet-based ticketing system to efficiently monitor and address customer issues.• Conducted thorough testing of wiring installations, assemblies, and circuits to identify resistance factors and operational defects, meticulously recording results.• Facilitated coordination between manufacturing processes and technical services.• Collaborated closely with supervisors and engineers to plan and evaluate work activities, resolving production issues as necessary.