● Continuous recruitment and retention of girls while regularly meeting goals set by the Regional Director● Support 50+ Girl Scout troops over 5 counties throughout the Appalachian Highlands Region● Plan and hold events for recruitment and develop programming for current Girl Scouts● Create digital flyers and social media graphics for recruitment and program event promotion● Promote events in targeted Facebook groups● Engage with volunteers on social media to increase their awareness of council updates● Continuous recruitment, training, placement, and retention of volunteers● Maintain volunteer records for 350+ volunteers and provide support throughout their membership● Develop and maintain relationships with schools and community organizations● Assist in grant writing for my respective areas● Created presentations and presented to receive funding for programs and scholarships

● Continuous recruitment and retention of girls while regularly meeting goals set by the Regional Directors in 3 regions● Support 60+ Girl Scout troops throughout Appalachian Highlands, East Tennessee, Chattanooga, and Georgia region● Organize and coordinate volunteer ran recruitments at schools throughout the community● Organize and run volunteer trainings for different volunteer roles● Engage in cross-region collaboration with volunteers across our council footprint● Continuous recruitment, training, placement, and retention of volunteers● Maintain volunteer records for 400+ volunteers and provide support throughout their membership● Provide guidance in troop finances and budgeting● Work with relationship specialist in each leadership center to get materials to volunteers

● Work cross-departmentally to ensure customers receive up to date and accurate information● Utilize software like Salesforce, Doubleknot, and Looker to keep customer records updated● Utilize G Suite applications like Sheets, Docs, and Forms in large project organization● Create long-term solutions to optimize and streamline response time to customers● Worked closely with Marketing Director on upcoming campaigns to provide feedback on potential customer questions● Lead new employee onboarding across multiple departments● Created procedures and processes for customer care department● Created virtual badges due to pandemic● Monitored Facebook and Instagram account to engage volunteers and provide quick response● Assisted in data cleanup for 2.0 Volunteer Systems update

● Facilitated the implementation of specific target marketing for Facebook and increasing post and page engagement● Streamlined social media management for sale and in-stock items resulting in substantial generation in company sales● Wrote and edited descriptions of owner’s artistic work for clients in gallery settings● Published creative blurbs about company for Town of Abingdon’s visitor and tourist website

• Contacted and maintained contact with potential vendors and artisans for annual craft brewery fair• Researched event management styles and created event-specific logistics for annual fair event• Led on-site day-of event preparation and setup, event location mapping, prioritization, attendee accommodation, programming, vendor placement and check-in, and break-down

• Discovered prospective participants and published event to local community, interested donors, society patrons, and corporate sponsors• Established email connections and pushed out social media notifications to potential attendees• Generated ticket design and kept guests informed of event news, information, and updates• Engaged with event guests in requesting donations and advertising special event activities like the silent auction• Focused on event structure and logistics with event committee and event decorator• Transformed a public space into a formal themed-specific gala setting

• Assisted customers with uniform try-on• Helped customers place orders• Filed customer information for later order placements• Filled customer orders• Answered phones and assisted customers

• Assisted customers on sales floor and fitting rooms• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices• Placed special orders and performed multi-store searches• Monitored for security risks and thefts, applied training regarding prevention and management of these situations

• Memorized menu and daily specials• Cleaned and reset tables• Attended to customers to assure good experience and repeat visits• Balanced cash register at end of shift