 Lead and manage day-to-day account activities for healthcare and nonprofit clients. Drive objectives-based yearly communications plans for clients, ensuring strategies are integrated across multiple channels and outreach efforts. Led insights-driven executive communications strategy, advising, planning and deployment. Contribute content and strategy on employee engagement and internal communications efforts for biotech, nonprofit, life sciences and corporate foundation clients. Propose, design and carry out qualitative, quantitative, rhetorical and desk research projects to meet client needs, including pitching the client on the initial need and investment.  Research, develop and advise on content and tactics for client and new business proposals. Directed the organization through the 501(c)3 and incorporation process.  Media engagement in local/regional and national markets, including specialized plan and engagement development for specialized interest areas. PR/Comms thought leadership and industry research.

 Founded and directed the Lake Sinclair Safe Center to provide shelter for victims of domestic violence.  Orchestrated community-wide communications campaigns to drive fundraising, awareness, participation, and engagement from community and government leaders. Initiated community relationships with state, county, police, non-profit, religious, educational, and business partners to recruit support, raise funds, and drive interest in a gender-inclusive shelter. Built a diverse coalition of community leaders to form the board of directors.  Managed communication with community partners, state, local, religious, and educational stakeholders to enhance the impact of the LSSC. Gained approval and support from county and state government sources and directed the organization through the 501(c)3 application process.  Partnered with community organizations to meet legal, housing, food, healthcare, mental health, childcare, educational, transportation, goods, and services needs for LSSC’s clients.

 Wrote, edited, and published original research: 20+ conferences presentations, 5 peer-reviewed globally disseminated research publications, invited scholar at multiple public events.  Designed, taught, assessed, and redesigned 16 undergraduate communication classes serving more than 80 students per semester. Earned 4.93/5-star student rating on evaluation of my teaching Created in-person, fully online, and hybrid-delivery flexible courses to meet student needs.  Created digital content, including strategic distribution, video content, online engagement drivers, and analysis of engagement results. Regularly produced/edited video, designed websites, designed visuals, created slide decks, wrote copy.  Used large data sets for evaluation, analysis, and to shape research and teaching.  Developed relationships with ten community organizations so students could gain real life practice using their communication skills. Raised <$2,000 per semester in good and services for community partners.  Designed fully accessible courses exceeding digital accessibility benchmarks.  Taught accessible instructional design best practices to faculty members,  Successfully marketed the rhetoric major to students, facilitating a 15% -yearly enrollment growth. Implemented state regulations for pandemic teaching, including developing a three-channel delivery system for all courses and redesigning assessment processes. Advised university administration of 3 committees related to budget, university assessment, and hiring. Represented faculty needs on the University Senate. Provided informal technical support for Mac, Windows, MS Office Suite, LMS, classroom technology, and security technology for fellow faculty.  Mentored faculty on diversity best practices as a Diversity Peer Educator. Supervised 7 student thesis projects. Focused on improving student’s clarity, writing ability, research depth, understanding, and presentation skill development

 Designed eight college classes to teach more than 2,000 students over 6 years. Earned 3.89/4-star student rating on evaluation of my teaching. Data analysis with LMS and Excel of large data sets. Experience with digitizing historic documents, OCR technology, and Library of Congress archival work. Provided informal technical support for Mac, Windows, MS Office Suite, LMS, classroom technology, and security technology for fellow faculty.  Editorial Board member and reviewer "Citizen Critics" Conference planning for a region-wide event for the DC area. Designed courses that were inclusive, engaging, and encouraged real-world skill development. Elected by peers to departmental governing body (2018-2019). Mentored 3 graduate students in writing, productivity, and teaching.

 Managed client intake, preliminary screening, confidential data, legal requirements for services, phone and in-person information on state, county, and community services, and front desk.  Conference planning, esp. logistics and promotion, for community event for high school students. Trained interns on information, county and non-profit services, and interpersonal communication.  Produced communications materials, data analysis reports, and public-facing information documents. Coordinated working with sheriffs’ deputies, circuit court staff, caseworkers, and community partners on confidential client intake, community outreach, emergencies, and daily services.

 University-wide Dissertation Research Excellence Award winner, 2017. Department Excellence in Teaching, Outstanding Research, and Outstanding Graduate Student Awards. Managed the budget for the graduate student organization. Extensive project management and research experiences, including dissertation, grants committee, student worker organizing, archival document digitization, academic research projects, conference management, and university colloquium committee.  Successful grant writing: $5,000 Recovering Democracy Archives, $500 Chelona RSA conference, $3,000 over 5 years for personal research travel. Provided informal technical support for Mac, Windows, MS Office Suite, LMS, classroom technology, and security technology for fellow graduate students.

Special Education instructor including individual and classroom instruction, strategy formation, curriculum assistance.Individual student mentoring, parent communication, and classroom engagement.

I was responsible for coaching undergraduate F-Sr students who competed in various speaking events on the regional and national level. I was also responsible for administrative relations, promotions, and fundraising, along with curriculum creation and development.

Front Desk Student worker for the campus HelpDesk. Administrative tasks, basic IT tasks, intake, customer service, digitization, database input and analysis.