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Merido Rodriguez Iii is listed as Inspirational Leader, Team Builder, Project Manager, and Critical Thinker at T-Mobile, a company with 77533 employees, based in Greater Augusta Area, United States, United States. AeroLeads shows a work email signal at t-mobile.com and a matched LinkedIn profile for Merido Rodriguez Iii.
Merido Rodriguez Iii previously worked as Technical Support Professional at T-Mobile and Client Services at Adp. Merido Rodriguez Iii holds Master Of Business Administration from University Of Arizona Global Campus.
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AeroLeads found 1 current-domain work email signal for Merido Rodriguez Iii. Compare company email patterns before reaching out.
20-year operations professional with proven track record in exceeding productivity goals, motivating teams and delivering stellar customer service to internal and external customers. Excels at operational leadership, employee engagement, call center automation and maximizing a proactive work style to enhance business operations. Extensive experience in hiring, training, and developing employees by strategically engaging personnel. Effectively communicates with all levels of management as well as successfully collaborating with peers and cross-functional teams.
Listed skills include Management, Leadership, Customer Service, Analysis, and 20 others.
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Applying technical knowledge to resolve customer issues and aid on evolving technologies through effective troubleshootingCommunicates clearly and concisely with customers, both internal and external.Leveraging skills and abilities to best support the customer as well as identify opportunities to drive growth and offer proactive solutions.Delivering.
Managed team of 12 representatives by monitoring calls for quality assurance and adhering to policy and procedures to exceed goals with a strong emphasis on employee engagement and ongoing development. Awarded “Top Quality Supervisor” in 2013 for achieving 90% on ALL performance and quality measures as a team and individually.Overhauled the team’s.
Examined and audited 50 completed check fraud files weekly to ensure compliance with federal and company guidelines and procedures. Assisted customers by filing fraud cases, fielding follow-up calls as well as re-directing to charge dispute department accordingly.Reduced non-work time by 50% by tracking and creating new categories for the database.
Resolving and responding to customer emails from company website.Ensuring appropriate handling and resolution of customer concerns. Analyzing, tracking and reporting of customer emails, letters, phone issues, statement/payment inquiries and making recommendations on opportunities to improve customer service.Facilitating any departmental communication.
Supported team of 5 Collection Supervisors. Generated reports for supervisors to review team productivity using predicative dialer systems.Educated supervisors on reporting statistics and how to use reports in coaching sessions.
Other employees you can reach at tmobile.com. View company contacts for 77533 employees →
Delano Owens
Colleague at T-Mobile
Waterbury, Connecticut, United States, United States
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JM
Jose Manuel Rivera Cruz
Colleague at T-Mobile
Puerto Rico, Puerto Rico
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GB
Good Boy
Colleague at T-Mobile
San Bernardino, California, United States, United States
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KR
Karthik Reddy Thumma
Colleague at T-Mobile
Frisco, Texas, United States, United States
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EH
Emily Hinz
Colleague at T-Mobile
Everett, Washington, United States, United States
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NT
Nermi̇n Taşkin Yilmaz
Colleague at T-Mobile
Istanbul, Istanbul, Türkiye, Turkey
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AM
Al Muneef Saifudeen
Colleague at T-Mobile
Greater Seattle Area, United States
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BM
Bechte Mathilde
Colleague at T-Mobile
Greater Kassel Area, Germany
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AE
Anslee Erickson
Colleague at T-Mobile
Daytona Beach, Florida, United States, United States
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JB
Jordan Brookshire
Colleague at T-Mobile
Greater Seattle Area, United States
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Activities and Societies: Omega Psi Phi Fraternity Inc. Senior Class Vice President Student Advisory Council President Pan Hellenic.
Quick answers generated from the profile data available on this page.
Merido Rodriguez Iii works for T-Mobile.
Merido Rodriguez Iii is listed as Inspirational Leader, Team Builder, Project Manager, and Critical Thinker at T-Mobile.
AeroLeads has found 1 work email signal at @t-mobile.com for Merido Rodriguez Iii at T-Mobile.
Merido Rodriguez Iii is based in Greater Augusta Area, United States, United States while working with T-Mobile.
Merido Rodriguez Iii has worked for T-Mobile, Adp, Wells Fargo Home Mortgage, Wells Fargo, and General Electric.
Merido Rodriguez Iii's colleagues at T-Mobile include Delano Owens, Jose Manuel Rivera Cruz, Good Boy, Karthik Reddy Thumma, and Emily Hinz.
You can use AeroLeads to view verified contact signals for Merido Rodriguez Iii at T-Mobile, including work email, phone, and LinkedIn data when available.
Merido Rodriguez Iii holds Master Of Business Administration from University Of Arizona Global Campus.
Merido Rodriguez Iii is listed with skills including Management, Leadership, Customer Service, Analysis, Team Building, Banking, Coaching, and Finance.
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