Merik R.
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Merik R. Email & Phone Number

IT Support/Customer Driven/Leader/Workoholic at Skyline International College
Location: Lidcombe, New South Wales, Australia 4 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Skyline International College
Role
IT Support/Customer Driven/Leader/Workoholic
Location
Lidcombe, New South Wales, Australia
Company size
29 employees

Who is Merik R.? Overview

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Quick answer

Merik R. is listed as IT Support/Customer Driven/Leader/Workoholic at Skyline International College, a company with 29 employees, based in Lidcombe, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Merik R..

Merik R. previously worked as Information Technology Support Officer at Skyline International College and IT Help Desk Level 1 at Kfc. Merik R. holds Bachelor'S Of Networking, Computer Systems Networking And Telecommunications from Melbourne Institute Of Technology.

Company email context

Email format at Skyline International College

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Skyline International College

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Profile bio

About Merik R.

A passionate helpdesk support specialist who expertise in Virtualization, Windows Troubleshooting, Microsoft 365, and Network Support. Have had jobs in help desk and retail stores where the customer satisfaction rate often exceeded the target. A good communicator, who possess good work ethic along with technical and management skills. Competent at finding creative solutions to challenges, accustomed to working in a team, alongside able to take independent lead.

Current workplace

Merik R.'s current company

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Skyline International College
Skyline International College
IT Support/Customer Driven/Leader/Workoholic
sydney, new south wales, australia
Website
sic.edu.au
Employees
29
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Company profile
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4 roles

Merik R. work experience

A career timeline built from the work history available for this profile.

Information Technology Support Officer

Current
Skyline International College

Burwood, New South Wales, Australia

  • Providing IT support and working of related projects.
  • Programming and data analysis, preparing reports and email communications.
  • Working on various network tools and devices.
  • Resolving of raised tickets within and responding to them.
  • Dealing with hardware and software issues.
  • Co-ordinated with the offshore IT team.
Jun 2024 - Present

It Help Desk Level 1

Kfc

Australia

  • Assisting both internal and external clients for troubleshooting over phone and email to resolve the issues and providing technical support using effective communication.
  • Diagnosing and debugging Windows errors like Blue Screen Stop Errors, Windows Update Error, Lagging System, connectivity, and startup issues.
  • Windows Server issues with Active Directory (AD) preventing modification, Domain controllers restarting unexpectedly, Backups, Firewall protection setup.
  • Azure Cloud… Show more
  • Azure Cloud Services task practices like cloud migration, setting up group policies and assigning roles as per the company standard, managing cost and resources, auto password reset option is available and setting up.
  • Managing outlook, setting up professional signature reply, setting backup, resetting passwords, enabling multi-factor-authentication (MFA), auto-reply, proper mail flow.
Nov 2023 - Jan 2024

Assistant Manager

Kfc

Kings Cross

  • Maintained high quality service standards.
  • Fluent verbal communication and time management skills.
  • Ability to perform under pressure and high intensity environment.
  • Set performance metrics for team members and working with team members to ensure target met.
  • Resolve problems and troubleshoot issues, without the direction of management.
  • Maintain a work environment that meets company’s safety and employment guidelines.
Mar 2021 - Nov 2023

Shift Supervisor

7-Eleven

Surry Hills, New South Wales, Australia

  • Communicating with staffs and management team to ensure company policies and shift duties are followed.
  • Handling difficult customer complaints, by clearly finding out the root cause and following up to ensure no repetition occurred.
  • Discussing improvement opportunities within the team for outmost output.
  • Logging a job via email and call for store related issues.
  • Implementing company policies, planning, and ensuring it is followed.
  • Greeting customer and informing… Show more
Dec 2020 - Mar 2022
Team & coworkers

Colleagues at Skyline International College

Other employees you can reach at sic.edu.au. View company contacts for 29 employees →

GS Gobinda Sharma Gobinda Sharma Colleague at Skyline International CollegeBurwood, New South Wales, Australia, Australia View → YB Yen Bui Yen Bui Colleague at Skyline International CollegeGreater Sydney Area, Australia View → SM Shara Mae Valdez Shara Mae Valdez Colleague at Skyline International CollegeCabuyao, Calabarzon, Philippines, Philippines View → ZC Zafar Chowdhury Zafar Chowdhury Colleague at Skyline International CollegeGreater Sydney Area, Australia View → CT Chi Trinh Chi Trinh Colleague at Skyline International CollegeVietnam, Viet Nam View → GM Gina Mya Gina Mya Colleague at Skyline International CollegeSydney, New South Wales, Australia, Australia View → MO Mylene Olay Mylene Olay Colleague at Skyline International CollegeAustralia, Australia View → HM Harshita Matta Harshita Matta Colleague at Skyline International CollegeRosehill, New South Wales, Australia, Australia View → AM Abdullah Mamun Abdullah Mamun Colleague at Skyline International CollegeGreater Sydney Area, Australia View → BP Bishal Poudel Bishal Poudel Colleague at Skyline International CollegeUnited Kingdom, United Kingdom View →
3 education records

Merik R. education

Diploma, Information Technology

Skyline International College
FAQ

Frequently asked questions about Merik R.

Quick answers generated from the profile data available on this page.

What company does Merik R. work for?

Merik R. works for Skyline International College.

What is Merik R.'s role at Skyline International College?

Merik R. is listed as IT Support/Customer Driven/Leader/Workoholic at Skyline International College.

Where is Merik R. based?

Merik R. is based in Lidcombe, New South Wales, Australia while working with Skyline International College.

What companies has Merik R. worked for?

Merik R. has worked for Skyline International College, Kfc, and 7-Eleven.

Who are Merik R.'s colleagues at Skyline International College?

Merik R.'s colleagues at Skyline International College include Gobinda Sharma, Yen Bui, Shara Mae Valdez, Zafar Chowdhury, and Chi Trinh.

How can I contact Merik R.?

You can use AeroLeads to view verified contact signals for Merik R. at Skyline International College, including work email, phone, and LinkedIn data when available.

What schools did Merik R. attend?

Merik R. holds Bachelor'S Of Networking, Computer Systems Networking And Telecommunications from Melbourne Institute Of Technology.

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