Theo Merino Email & Phone Number

As a Client Relationship Manager at Focus Assured, I help SME businesses reduce their energy costs and carbon footprint by providing them with tailored solutions and excellent customer service. I have over two years of experience in customer care, having worked at Barclays Bank as a Customer Care Colleague and an Essential Banker before joining Focus Assured in November 2022. I have developed strong skills in communication, problem solving, and customer engagement, which I use to build and maintain long-term relationships with clients and energy suppliers. I am motivated by the mission of Focus Assured Services to help businesses become more sustainable and efficient, and I am always eager to learn new skills and expand my knowledge.