Meri Suvanto Email and Phone Number
A confident and determined person. My key strengths lie in client engagement and team development whilst working to achieve individual and team goals and objectives. I have over several years experience in hospitality management and have gained a lot of experience in the customer service industry. I am very motivated in tasks where I can help people. I am systematic and willing to give my best at the set tasks. As a social and outgoing person serving customers is the matter of my heart.I am also very reliable, hardworking and dedicated. Likes to be busy. I take pleasure in learning new skills and enjoy working on my own initiative.Beside the customer service, I am very interested of technology. I am keen to learn new ways to work through the systems. This is why, at my current work, I am the main user of our company, in our systems we use (Visma Fivaldi, Maxtech, Monday.com). I am willing to learn them through as good as possible, because via technology we can achieve even better results as a company. Systems are helping us to save a lot of time and we can concentrate for example serving customers even better.
Leo Clean Oy
View- Website:
- leoclean.fi
- Employees:
- 32
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Administrative AssistantLeo Clean Oy Jun 2017 - PresentHelsinkiMy responsibility is to do the invoicing, maintain the customer register and other systems we use, sort of being the "head user" of the systems in our company. I also take care of other ancillary tasks in sales and administration, for ex. making offers and contracts for clients. -
Service ManagerLeo Clean Oy Dec 2015 - Jun 2017Helsinki, Uusimaa, FinlandI had my own team of employees, around 40 of them. I recruited people, took care of the orientation, I dealt with all the employment matters, took care of the customer relationships.
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Customer Service SupervisorUnihome May 2014 - Dec 2015Helsinki, Uusimaa, FinlandI was in charge of a customer service: Making sure the service is high quality, helping the customer service staff to solve issues at their work. Also I took care of the group reservations, answering the e-mails and phone.
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Sales SecretaryHostel Domus Academica Apr 2012 - Sep 2012Helsinki, Uusimaa, FinlandI took care of the group reservations but also individual reservations. Answered all the e-mails and phone calls. Solved issues. Helped the customer service staff at their work if they had any problems. Did ancillary tasks of the Hostel manager.
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Sales NegotiatorOy Unicafe Ab 2007 - 2012Helsinki, Uusimaa, FinlandI organized events for customers. Made offers and planned the event according to clients wishes, had negotiation meetings with them and the staff of the restaurant, made sure everything goes as planned and I also took care of aftercare of the customer.
Meri Suvanto Education Details
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Laurea AmmattikorkeakouluHospitality Administration/Management -
Koulutuskeskus SalpausTravel And Exploration
Frequently Asked Questions about Meri Suvanto
What company does Meri Suvanto work for?
Meri Suvanto works for Leo Clean Oy
What is Meri Suvanto's role at the current company?
Meri Suvanto's current role is Administration- and sales assistant.
What schools did Meri Suvanto attend?
Meri Suvanto attended Laurea Ammattikorkeakoulu, Koulutuskeskus Salpaus.
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