In September 2021, I took on the additional role of Assistant to the CEO, alongside my responsibilities as Office Manager and HR Specialist. In this role, I handle a variety of responsibilities, including providing high-level administrative support, managing the CEO's schedule, and ensuring smooth internal communication. Working closely with senior leadership has offered me valuable insights into the company’s strategic direction and operations.

- Managing all office operations, ensuring efficiency and smooth day-to-day functioning.- Providing HR support including managing HR documents, onboarding, and managing employee benefits for over 30 employees.- Implemented and maintained workplace safety protocols.- Coordinating executive support, including travel arrangements, document management, and confidential document handling.- Organizing company events for employees, partners, and clients.

- Preparation of sales invoices and entry of purchase invoices into the system- Management, analysis, and budgeting of office expenses- Managing all office operations, ensuring efficiency and smooth day-to-day functioning.- Ensuring smooth information flow within the organization- Recording and maintaining meeting minutes- Planning and organizing corporate events and meetings- Personnel administration and HR-related activities- Coordination and organization of training programs

Customer Service at Retail Stores:Assisted customers with product inquiries and purchases, processed transactions, handled returns/exchanges, and maintained a clean, organized store. Addressed customer complaints, managed inventory, and collaborated with the team to achieve sales and service goals.Assistant in an Adult Learning Company:Assisted with administrative tasks, coordinated classes, and managed student enrollments. Supported instructors with course materials and ensured smooth communication between students, instructors, and management.