Merle Poortinga Email & Phone Number

The Hague, South Holland, Netherlands

The Business Process Consultants play a key role in developing FMO’s capability to deliver effective and efficient end-to-end processes that support strategic priorities, helps the business add value and meet the needs of customers and users. The Business Process Management (BPM) team works collaboratively across all departments and functions of FMO to.

Utrecht, Netherlands

Lead / Theme Business Analyst in the Credit Hierarchy and Risk Classification area of the Risk, Finance and Compliance Domain of the Rabobank.I lead a 7 other business analysists and 3 squads of developers in building a new Risk Credit Hierarchy application in Azure (Cloud Environment).My role entails translation of policies into business requirements.

Amsterdam Area, Netherlands

As Sr Process Designer I developed and implemented a uniform methodology for process design (including governance) for the organisation. Besides I analysed and captured the main loan acceptance processes in order to bring the company's processes in line with external regulations. Besides I advised management in the transition organisation is currently.

Amsterdam Area, Netherlands

Design and implement ATB's banking processes, systems, business operating model and business solutions and execute the associated change projects.

Amsterdam / Global

Lead Business Process Designer for the main global banking platform of the international network of RBS; working in different roles within the Global Banking Unit of RBS with regular international assignments:* Lead Process Designer / Project Lead responsible for the (re-)design and deployment of new business models and business processes for all areas of.

Amsterdam Area, Netherlands

Project Lead design & implementation of the service provisioning processes as part of the ABN AMRO to RBS transition program. Responsibilities in the area of change management, training, user acceptance testing and service level agreements.

Amsterdam / Bangalore / Moscow / Bucharest

* Designed the business processes and operating model linked to the new to be implemented international banking platform Finacle (3 months posting in Bangalore and Mumbai, India).* Business Project Lead for the implementation of the new banking platform in Moscow and Bucharest; e.g. responsible for the delivery of the Change Analysis.

Amsterdam / London

Advised Bankers and Dealing Room on compliance issues such as maintaining Chinese Walls and preventing insider dealing.

Amsterdam Area, Netherlands

* Developed and implemented client processes for the Dutch Retail, Private Banking and Corporate Clients Organization; taking into account the financial and commercial goals of the BU NL, but also the internal and external legal and regulatory obligations. (Using Aris for process mapping.)* “Chain Coach Credits Retail” Advisor to the senior management on.

Amsterdam Area, Netherlands

Developed and implemented project management processes and procedures for the Marketing Department of the Business Unit Netherlands.

Amsterdam Area, Netherlands

The Pan European eBanking & eBrokerage Programme (PEBB) was one of the first initiatives in The Netherlands for building an internet banking platform, including brokerage services.* Responsible for planning, progress control, reporting and risk management.

Amsterdam Area, Netherlands

The traineeship included training for Account Manager in the NL branches for both Commercial and Private Banking and an internship as Marketer in the Marketing Department.

Amsterdam Area, Netherlands

* Transferred the Rotterdam Dealing Room Back Office to Amsterdam. * Participated in the development of a costing method for the calculation of the back office ticket price.

The Hague Area, Netherlands

Advisor on document legalization issues to the general public. For example on how to legalize foreign birth and marriage certificates.

Amstelveen

Part-time weekend job in the kitchens of the hospital. Tasks included preparing bread meals and dietary administration.

Certificate E-Learning Programme Understanding The Loan Market, Banking, Corporate, Finance, And Securities Law

Lma E-Learning Programme Understanding The Loan Market

Drs (Master), Recent History (Moderne Geschiedenis)

Activities and Societies: Member of the student organization Merlijn and from 1994 till 1995 member of the Committee On Educational Policy.

Drs. (Master), East European Studies

Activities and Societies: * September 1992 - March 1993 Practical Work for the "In Sight" Foundation. I assisted in the award-winning.

Course Russian Language For International Students, Eastern European Studies

Activities and Societies: Travel to other Sovjet States such as Uzbekistan and Ukraine.3 month course in Russia as part of my studies East.