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Stepping into the General Manager role at Stampede Harley Davidson, our team has embraced a customer-centric strategy that has significantly propelled the company's growth and profitability. With a focus on delivering exceptional customer satisfaction, we have cultivated a dealership environment that thrives on innovation and excellence. My leadership has been instrumental in optimizing CRM systems, which has been a cornerstone for our success.My prior experience as General Manager honed my acumen in automobile financing and customer service, which has been leveraged to enhance client relations and streamline operations. These efforts have contributed to a robust and efficient business model, recognized for high customer satisfaction ratings. At the heart of our operations lies a commitment to transparent communication and a drive to exceed client expectations, building a strong and loyal customer base.
Stampede Harley Davidson
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General ManagerStampede Harley Davidson Feb 2019 - PresentBurleson, Tx 76028
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Finance And Internet ManagerStampede Harley Davidson Jan 2019 - Apr 2022
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Seeking A New OppertunityStampede Harley Davidson Dec 2018 - Feb 2019
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Pre-Owned ManagerChuck Fairbanks Chevrolet Nov 2017 - Jan 2019 -
Chuck Fairbanks ChevroletChuck Fairbanks Chevrolet Oct 2017 - Jan 2019Dallas/Fort Worth AreaChuck Fairbanks Chevrolet is a dealership in the Dallas/Fort Worth, Texas area that specializes in used, pre-owned, and new car inventory for over 38 years. The continued to lose market share and were slow to adopt new technology.Under my management used car sales rose over 20%25% Increase In Used Car Profit With Volume and Gross
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Senior ExecutiveJerry Seiner Dealerships Dec 2014 - Feb 2017Greater Salt Lake City AreaMy biggest achievement at Jerry Seiner Dealerships was the successful increase of market share for the Jerry Seiner KIA franchise. After many months of improving market share, KIA awarded us wit the ability to build a new KIA Galleria Facility. In addition to this success, I achieved similar results from my experience at Jack Key Auto Group.Improved overall Fixed Operations and Increased Market ShareThe dealership was under Probation – Under 1 Year Received Circle of ExcellenceReason for Leaving – Mother-in-law diagnosed with cancer. -
Director Of OperationsJack Key Auto Group Dec 2012 - Dec 2014Las Cruces, New Mexico AreaManaged and motivated departments, directors, managers, and staff of 265, while increasing profitability of by 249% with over 9 brands and 5 locations for Jack Key Auto Group. 216% Increase in Market Share#1 Dealer group in southern, New Mexico, #1 KIA franchise in New Mexico#1 Dodge, Chrysler, Jeep, and Honda franchise in Alamogordo, New MexicoReason for Leaving – Jack Key Auto Group sold 7 x EBT
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General ManagerMillennium Audi Of Houston Jul 2008 - Dec 2012Houston, Texas Area- Successfully managed and motivated all departments, directors and managers in addition to staff of over 50.- CSI and SSI: The dealership ended the year above group in both sales and service in 2008. By February 2009, the dealership was at 91.6 in service YTD SSI and at 100% in sales for CSI YTD.- Moved a large amount of ghost units and old receivables to retail clients.- Brought store with dropping sales into profit during economic crisis.
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Executive Manager/General ManagerAutonation Feb 2001 - Jul 2008Very Proud Of My 7 Years With Autonation. Autonation Gmu GraduateAfter a year's hiatus facilitated by the sale of a successful dot com where I was the CEO and principal investor, I entered the automotive industry after experiencing keen frustration when purchasing a motor vehicle. I thought to myself, "There must be a better way to buy a car." I began as a Sales Associate in May 2001 and worked diligently up the ranks mastering every single aspect of the Automotive Industry from Finance to Pre-owned to New Vehicle Management until I earned the appointment of Executive Manager bestowed upon me by Nissan North America in 2005 and have been improving the process ever since.- Managed departments and staff of 185. -
General Manager/Executive ManagerBankston Nissan Of Dallas, Autonation Inc Feb 2005 - Jun 2008Dallas, Tx- Managed and motivated 16 departments, directors and managers and staff of 85.- Ran over 82% absorption rate in service department.- Exceeded budget in fixed 34 of 37 months and in pre-tax 27 of 31 months.- Sales and service CSI three years average: 93.2 sales, 91.2 service.- Increased pre-owned sales 28% and PVR 8.5% for three years consecutively.
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General Manager And Managed The Bankston Addison BodyshopBankston Lincoln Mercury, Autonation Inc Jun 2006 - May 2007Dallas, Tx- Managed two stores simultaneously - Began with Lincoln Mercury at ($550,000) in 2005, turned to $632,000 within one year; over one million dollar improvement by utilizing consolidation and increased sales.
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Vice President Of Sales & MarketingCom-Stock Net Services 1995 - 1998Marietta, GaCom-Stock Net Services provided internet websites and virtual content for over 40,000 residential real estate agents; primarily ReMax. Company was the first of its kind. We created virtual tours with multiple images which has since become the industry standard known as Realtor.com
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President/Ceo MarketingVideo Unlimited/Marketing In Travel 1983 - 1996Peachtree City, GaBegan video company with $2,000.00 investment when I read an article projecting all homes would be equipped with VCR's by early 80's. Quickly captured and dominated high-end consumer clientele (i.e. weddings, bar/bat-mitzvahs, etc.). From there branched off into corporate market doing training videos as well as television ads and various promotions, etc. Grew until we were generating revenues in excess of 1.2 million dollars per month.Read about it here: http://tinyurl.com/How-I-Got-StartedAnother Article: http://tinyurl.com/More-About-Merle-Zmak-s-1st-Co
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Frequently Asked Questions about Merle Zmak
What company does Merle Zmak work for?
Merle Zmak works for Stampede Harley Davidson
What is Merle Zmak's role at the current company?
Merle Zmak's current role is General Manager | Automotive Sales and Service @ Stampede Harley Davidson.
What is Merle Zmak's email address?
Merle Zmak's email address is me****@****ail.com
What are some of Merle Zmak's interests?
Merle Zmak has interest in Spending Time With My Wife Tammy Zmak, Skiing, Tyler, Travel With The Whole Gang, Going To Church, Amanda, My Four Children.
What skills is Merle Zmak known for?
Merle Zmak has skills like Customer Satisfaction, Automotive, Sales, Profit, Management, New Business Development, Crm, Automobile, Leadership, Customer Retention, Marketing, Sales Process.
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Merle Zmak
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