Merlin Francis Email & Phone Number

Kitchener, Ontario, Canada

Canada

• Manage administrative tasks including answering phone calls, handling correspondence, and maintaining student and staff records to ensure smooth daily operations.
• Provide essential support to teachers and staff, assisted with student enrollment and registration, and oversaw the management of office supplies and equipment.
• Maintain student health records, administer basic first aid, and ensure compliance with school safety policies and procedures.

Kitchener, Ontario, Canada

• Efficiently manage the circulation of library materials, ensuring accurate check-in/check-out processes and timely issuance of overdue notices.
• Organize and maintain the library’s physical layout, ensuring proper shelving and cataloging of all resources.
• Assist students and staff in locating books and using library equipment, providing excellent customer service and support.
• Support the implementation of library programs and events, including book fairs and reading initiatives.
• Conduct regular inventory checks and maintain detailed records, contributing to the overall management and organization of the library.

Ernakulam, Kerala, India

• Coordinated with company executives and sales/marketing professionals.

Thodupuzha, Kerala, India

• Guided students in choosing and preparing for study abroad programs.
• Managed a team of student counselors and office operations.
• Organized events and seminars for the company.

Koothattukulam

• Led the AMC division, supervising ten RMA centers and the Helpdesk department.
• Provided training to improve operational proficiency.
• Maintained excellent attention to detail to uphold customer quality standards.
• Prioritized Health & Safety protocols to ensure a secure work environment.

Koothattukulam

• Maintained effective stock levels and monitored daily payments.
• Provided information to customers regarding daily sales and payments.

Sharjah, United Arab Emirates

• Greeted and assisted patients collected accurate demographic data.
• Handled problem-solving and grievance resolution.
• Maintained positive patient relations.

Koothattukulam

• Prepared lesson plans and implemented educational activities and events.
• Evaluated and documented students' progress.

Bengaluru, Karnataka, India

• Welcomed and assisted passengers addressed queries.
• Conducted security screenings and confirmed passenger identities.

Thiruvananthapuram, Kerala, India

Thiruvananthapuram, Kerala, India

Postgraduate Certificate, Global Hospitality Management, Distinction

• Mastering core concepts in hospitality management and operations. • Developing advanced leadership and team-building abilities. •.

Postgraduate Certificate, Global Business Management, Distinction

• Developed advanced skills in strategic planning, global marketing, and international trade regulations through comprehensive coursework..

Bachelor Of Arts - Ba, English Language And Literature/Letters, A

• Studied a diverse range of literary works, spanning various genres, periods, and cultural contexts, to develop strong analytical and.

Diploma, Aviation Hospitality And Travel Management, A

• Acquired comprehensive knowledge of airline operations, airport procedures, and customer service excellence through specialized.