Merlin Koh Email & Phone Number

Singapore

- Drive project implementation and identify possible interventions to achieve good outcomes for businesses and workers.- Develop workforce and business transformation strategies to address current and future needs.- Translate workforce and business transformation strategies into actionable plans to achieve better worker outcomes and business growth..

Responsible for coaching, training & leading a team of 40 to provide transportation and lifting services to the base for their operational requirements. Responsible for monitoring & planning of resources, support of operations, maintenance of equipment, performance reporting.

• Responsible for coaching & leading a team of 5, focused on the analysis of SAF-related traffic operations, analysing accident trends, handling motor accident claims, producing safety education materials, and organizing.
• Implemented safety initiatives that resulted in reduction in overall traffic accident rate by 20% in 4 years. Key initiatives include vehicle re-familiarization for drivers of a multiple types of large vehicles before.
• Managed the adjuster company for motor accident claims services, ensuring timely submission of documentation and payments.
• Management Representative for OHSAS 18001 and ISO39001 certification at Formation level. Achieved certification for both standards in Dec 2016, the first in Singapore to be certified to ISO39001 requirements.
• Team member for Singapore Quality Class (SQC) & People Developer (PD) re-certification at Formation level. Successful re-certification obtained in May 2017.
• Project Manager for installation of in-car cameras for over 4,000 SAF wheeled vehicles, which was completed within 2 years.

• Responsible for coaching & leading a team of 3 for the daily operations of the computer aided training labs and syndicate rooms in the Institutes.
• Implemented the new IT learning system in the Institute, and drafting the concept for next generation simulation training system for driving training.
• Ensured that availability of computer labs was kept at 80% or above despite the aging profile of the equipment. Planned and implemented contingencies and workarounds in the event of downtime.
• Recorded all meetings at the Commander ALTI Conference, and circulated to all Senior Commanders
• Produced 4 videos per year for Institute’s events and activities as well as the unit’s ISO internal auditor for education purposes.

• Seconded for 6 months assignment, leading team of 48 staff, overseeing finance and logistics planning and support for 650 soldiers in a 2-month overseas exercise. This included the shipping of equipment to India and.
• Managed training premises and the daily operations of the base including maintenance of amenities, waste disposal, laundry facilities and planning contingencies for emergencies and systemic failure. Achieved zero.

• Analyzed traffic accident trends for quarterly reporting and reviewing of transport safety policies for the Army. Proposed recommendations for transport operations enhancements and contingency planning, leveraging.
• Secretariat for all the Organizational Excellence efforts within the Transport Formation, coordinating all efforts to achieved certification for Singapore Quality Class (SQC), People Development (PD), ISO 9001 as well.
• Transport Formation Pride Coordinator focused on productivity improvement initiatives. Achieved all USMS & WITS targets annually for a headcount strength of over 1,000 personnel.

• Led a team of 50 staff to provide transportation services foreign military dignitaries for their visits to Singapore. Coached and trained NSF drivers to deliver excellent customer service. Achieved Battalion Best.
• Involved in managing multiple large-scale events for vehicle fleet management, such as IMF/World Bank conference (2006). Managed all the shuttle buses and transport arrangements for participants

• Led a team of 50 staff to provide transportation services for local military. Coached and trained NSF drivers to deliver excellent customer service and meeting operational requirements.
• Involved in managing multiple large-scale events for vehicle fleet management, such as National Day (2004). Managed all the buses and transport arrangements for soldiers and participants.

Master Of Management (Organisational Psychology)

Postgraduate Diploma In Learning & Instruction

Bachelor Of Science (Bsc), Business

Graduated on Dean's List

Gce 'A' Levels

Education record