Senior Support Engineer
Current•Support to professional and premier customers on all issues related to performance, product support, advisory and deep knowledge of SQL Server products.•Gathering of information, analysis, documentation, troubleshooting, resolution of cases and problems, with specialization in performance and core of SQL Server.•Investigate root cause for database-related application errors (SQL timeouts, Deadlocks, unexpected data condition, etc. •Used Event Viewer, SQL Error logs, and Log File Viewer for Software and hardware related errors. •Extensively worked on troubleshooting and fine-tuning of databases for performance. •Performed health checks and gave recommendations to Business units.•Query optimization and improving overall performance. •Communicate with customers to gather information in a fast-paced environment.