Mercedes P. Email & Phone Number

Spain

Spain

Spain

Spain

• Static testing. Analysis and review of user stories, evaluation of acceptance criteria and business rules to prevent errors and reduce risks. Review of DOR and DOD.• Design and implementation of test plans and test cases (using the BDD format in Gherkin and applying different testing techniques according to standards)• Dynamic testing. Integration and user interface testing.• Functional testing (exploratory, GUI, end-to-end, and regression)• API testing with Postman• Proficiency in non-functional testing (usability, accessibility, and performance)• Good command of JIRA and Confluence.• Test management and traceability with XRay (knowledge of Zephyr Scale)• Test execution. Evaluation and documentation of results. Metric tracking.• Defect reporting and tracking. Triage meetings.• Coordination of the QA team in testing tasks within the project.• Agile work environment (SCRUM)• Quality tracking throughout the SDLC.

• Automated functional tests in web application with Selenium in Python (ecommerce sector)• Implemented the POM (Page Object Model) design pattern in all my scripts• Used BDD framework Behave for Python• Generated test report with Allure for monitoring results• Managed branches with Git, Sourcetree• Check out a sample of my work on github.com/MerPC

Galicia, Spain

• Quality management: developed and implemented procedures to minimize the loss of goods and/or money. Audited and followed-up sources of losses• Submitted reports on prevention measures. Monitored inventories and identified sources of shrinkage• Performed User Acceptance Testing (UAT) for new features in sales applications (Beta Testing) (analytical and critical thinking)• Collaborated with the IT department to ensure the implementation of applications and the use of new versions

Galicia, Spain

• Trained and implemented the RFID system in INDITEX stores (great training capacity)• Managed teams and tasks (leadership and teamwork)• Implemented new procedures• Organized schedules, training shifts and the progressive implementation (extensive organizational capacity)

Vigo, Galicia, Spain

• Analyzed sales: merchandising management• Supervised and coordinated inventories: loss monitoring• Managed staff, organized schedules and shifts according to workload and deadlines (time management and strategic thinking)• Handled adverse situations, complaints and disagreements (strong customer service skills)• Ensured staff motivation (conflict resolution and listening skills)• Hired staff• Trained new staff: accompaniment and follow-up

Vigo, Galicia, Spain

-Assisted with the creation and implementation of an organized schedule.-Helped to hire and train new staff.-Accurately processed sales transactions and kept meticulous work logs.-Helped to motivate other staff members and tried to achieve the company goals in customer service.

Vigo, Galicia, Spain

-Worked as an enthusiastic and reliable shop member.-Assisted with sales support and post-sales follow ups.-Helped to build and foster relationships with customers.-Maintained a clean and orderly work environment.-Helped with window displays and shop decor.-Worked as a support cashier.-Assisted with any miscellaneous tasks as needed.

Licentiate Degree, Marine Biology

Licentiate Degree, Marine Sciences