Merrick Hare Email & Phone Number

Client Responsibilities - Developing and maintaining automations and Power Platform solutions - User Exit App - End-user support for multiple clients - Managing support projects - Training/Mentoring Support agents Insource Corporate Responsibilities - Supporting internal staff - Developing and maintaining automated workflows for departments - Automations ranging from notifications flows to business decision and approval flows. - Developing and maintaining Power Platform Solutions for HR, Finance and IT Services - HR Recruiting App, IT User Exit App, and Access Package Management App - Maintaining corporate systems - Developed and maintained an Emergency Texting System using AWS Amplify, Python and HTML, CSS, and JS.

Client Responsibilities - End-user support for multiple clients - Completing support projects - Working with client VIPs Insource Corporate Responsibilities - Supporting internal staff - Creating automated workflows for departments - Onboarding new hires - Maintaining corporate systems Technologies managed - Microsoft 365 & Azure - Google Workspace - LogicMonitor - AWS Billing & Route 53(for clients) - IT Glue - Zoom - LastPass - DialPad - Bomgar Remote Support - Various other related cloud and on-premise technologies

Steamboat Springs, Colorado

Primary responsibilities: - End-user support - Broadcasting live government meetings - Managing the city-owned cable channel - Various IT duties assigned by the IT ManagerTechnologies I supported: - Zoom - Teams - Hyland Onbase - Win 10 Laptops & Desktops - Apple iPads & iPhones - Printers & Scanners - Microsoft 365 Technologies I managed: - Zoom - Teams - Microsoft 365 - Active Directory - Apple Business Manager - Cisco MerakiAccomplishments: - I created a remote streaming solution during COVID-19 lockdowns to support the city's need to continue streaming information and meetings to the public. - I oversaw and managed a large project upgrading our TV Station and conference rooms.

Steamboat Springs, Colorado

Responsible for managing the video production department. I also update the TV schedule and update Outside Television programming on a weekly schedule. I directed and produced the Steamboat Today morning show that runs locally on comcast channel 18. Maintaining positive relationships with clients and businesses was a responsibility I really enjoy. Producing videos for clients and maintaining the video loop that runs at the yampa valley airport are sometimes part of the daily routine. I had manage 4 contracted morning show hosts. And A full time employee

Steamboat Springs, Colorado

Steamboat Springs, Colorado

I was a member of the delivery and setup crew.

Watertown, New York

I was responsible for programming and maintaining the website on a regular schedule; languages used were HTML JQUERY, CSS, SQL, PHP, Javascript. Other responsibilities included, equipment setup and packing, editing videos (Live and Recorded) as well as operating a camera.