I have over 25 years' experience within the IT sector and have occupied various roles during my career, including technical support, software development and project management.During this time, I have always been passionate about helping people, particularly those in business, get more from their computer software. My particular focus is to help increase productivity by better utilising software, helping to save time and money. I help achieve this by:◾ Reviewing current software and systems to identify bottlenecks and pain points.◾ Integrating Apps to reduce data entry and streamline processes.◾ Adding automation to reduce repetitive tasks and improve productivity.◾ Providing practical training to upskill users helping them become more efficient.Expertise: Automation, Microsoft Office, Microsoft 365, ConnectWise, Cloud Accounting, Xero, QuickBooks, Sage, CRM, ClickUp, Productivity, Todoist, Word, Excel, PowerPoint, Outlook, OneNote, Teams, Small Business Software