People and Culture, facilitate onboarding and continued education sessions via a virtual classroom environment. Boost efficiency, mitigate risk and improve the customer and associate experience. • Robotic Process Automation Innovation and AI platform solutions (Centrical, Zenarate, Fiserv) Copilot for M365• Project Management and content creation Jira, Trello, Cornerstone, Sales Force, LMS, Medallia • Instructional Design, Content creation, Knowledge Base Management (What Fix)

Retail marketplace with curated grab & go meals and snacks, fresh meal kits packed with local goods for customers to enjoy great meals at home. I enter and analyze product costs and key performance metrics data for all go to market and test assets. Converting all Digital and Marketing Assets into OnSpring data base.

Oversaw all warehouse production activities and teammate performance in a non-climate controlled 357 square foot Distribution Center Warehouse. Created and maintained KPI reports using SQL, Oracle, Lightning Pick, data analytics and word processing software. Trained, onboarded and develop 30+ direct reports.

Procurement Director | 2019 – 2020Managed production of over 1,000 meal kits weekly for over 80 regional partners.Partnered with 60+ vendors to establish contracts, terms, conditions and pricing agreements.Created pricing of meal kits by sourcing and scaling up to 20+ components of each meal kitCoordinated all procurement and shipping for national platform accounts.Managed $85,000 in inventory assets monthly and maintained weekly forecast for upcoming order needs.Handled AR/AP for 3-year start-up company providing local meal kits and fresh food solutions.Worked directly with community partners, marketing team and owners for retail and shop cooler maintenance.Created process documentation for Standard Operation Procedures for all aspects of business.Special Projects Director | 2018 – 2019Led project plan of new building move including all equipment, products, kitchen build out, installation and all site needs for a 7,000 square foot site.Developed and supplies Smart Kitting System components for 5 national partners.Operations Director | 2017 – 2018Hired, trained and managed all HR including payroll, reviews and scheduling for 10 teammates.Led daily production, delivery, and shipping of all retail, wholesale and platform products.

District Manager | 2011 - 2017 Created and managed annual budget of $5.5M for combined school account including YMCA of Greater Kansas City.Negotiated and wrote annual school food service contracts for 15 clients.Worked directly with school administrators to create service contracts and internal and external billing.Managed and supported first Farm 2 School lunch service at Kansas City Academy.Partnered with Kauffman Foundation to plant, grow and cultivate vegetables and herbs to be cooked onsite by culinary students and served to entire school and staff.Hired and training culinary class instructors, managed schedule for classroom nutrition education, established recycling program and received garden grant.

Director of Operations | 2009 - 2012 Hired, trained and empowered all teammates to implement Summer Camp Program for clients with up to 1,000 meals served daily in Greater Kansas City and St. Louis metro areas.Supervised 20 chefs and staff, weekly check-ins with site principals, parents, board members and school administrators for billing including sign up needs for lunch and culinary program.Implemented owners Farm 2 School original concept from national Farm 2 School model to provide healthy school lunch program to area private schools and grant subsidized YMCA programs.Managed work force of trained chefs, cooking class, instructors and local grower coordinators throughout Kansas and Missouri.Created gardens, recycling programs, hands on cooking classes and nutrition education in The Food Conservancy, Midwest National Farm 2 School Network, Good Food Good Futures Institute, Good Food Initiative and Kellogg Foundation.

Corporate Trainer | 2005 - 2009 Created and conducted new hire training classes for T-Mobile call center of 700 employees.Developed and instructed on boarding training materials including system access, teaching the proper utilization of employee tools, resources, databases and internal software development.Consistently met and exceeded quality performance and metric standards.Trainer and supervisor in both classroom and all center floor to ensure teammates met their professional goals on a daily and monthly basis.