Todd Merrill Email & Phone Number

Eden Prairie, Minnesota, Us

Eden Prairie, Minnesota, Us

Eden Prairie, Minnesota, Us

Eden Prairie, Minnesota, Us

Oak Brook, Il, Us

• Analyze and evaluate financial and operational data to identify margin, service, and logistical trends within the retail vertical• Proactively develop internal reporting and analyses for forecasting potential opportunities or issues for multiple accounts and company teams.• Reduce internal and external costs through analysis, business strategy, department collaboration, and vendor sourcing.• Initiate and lead interdepartmental collaboration for financial, on-time performance, and operational improvements.• Create and run conference calls and internal meetings with all departments concerning overall bid and growth strategy (sales, pricing, market management, & operations).

Oak Brook, Il, Us

• Promoted to Senior Account Management Specialist in 2017.• Manage a portfolio of customers in all modes of transport: highway and intermodal.• Solicit freight to customers to increase company volume and target profitable awarded markets. • Optimize margin by providing solutions to cut inefficiencies and improve cost within current market shares. • Analyze reports to gather data for trends such as surges, deficits, and new markets. • Facilitated a 3 month merger between St. Louis and Chicago customers. • Managed a high visibility new product line for Hub Express which led to a successful mode of transit for the company. • Train new and existing colleagues on all modes of transport, newly on boarded customers, and standard operating procedures

RealSupport, Inc is a full service marketing agency dedicated to helping Real Estate professionals build their brand through online, social media and print marketing channels. Responsibilities and Achievements:- In 2014 the role of Project Manager expanded into the Account Manager role. In the Role of Account Manager I plan and execute the strategy of brand building, online presence, web analytics and reporting, search engine optimization, social media strategy and print campaign management. - Improve client brand awareness through the management and implementation of customized marketing strategies. - Set clear and measurable expectations for timeline, efficiency and result with internal and external clients. - Implement internal process' for improving project/program efficiency and accuracy in forecasting.

RealSupport, Inc is a full service marketing agency dedicated to helping Real Estate professionals build their brand through online, social media and print marketing channels. Responsibilities and Achievements:- As a Project Manager with RealSupport, Inc my responsibility was to handle the day-to-day tasks and major projects on-going with each client account, utilizing TeamWork PM to delegate tasks and manage project timelines.- Acted as liaison between the client and our marketing team, presenting the internal management team with project profitability results, communicating on expectation and relaying said expectation to the rest of our marketing team.- Reported project results and lessons to management team to help improve overall process efficiency.

Lake Zurich, Illinois, Us

• Managed, built and maintained relationships with new, existing and strategic customers. • Worked both independently and collaboratively to deliver creative solutions that met customer needs.• Gained an understanding of the brand and marketplace that drove customer satisfaction and sales.

Chicago, Illinois, Us

• Create and maintain a system that is vital for the team’s project management. This includes video, photo and written documents that benefit from my experience with Microsoft Office Suite and Photoshop. • Travel on-site to coordinate the placement, time and efficiency of the product being tested. • Document findings and organize data in a way that allows the project manager(s) to make a proper decision.

Chicago, Illinois, Us

• Assisted with the management of global promotions for McDonald’s Happy Meal.• Updated and verified legal documents to supplement the promotions team.• Leveraged Excel knowledge in order to make licensing determinations.• Provided analysis to ensure revenue integrity and made sure this information was integrated cross functionally. • Created and managed a video project highlighting the promotions management team’s latest innovation.

Duluth, Ga, Us

• Marketed and sold financial products • Worked directly with clients to understand their financial needs and tendencies. • Managed a portfolio of clients.• Created marketing plans to target new business.

• Collaborated with the new business team to aid in the development of AT&T’s LTE cellular network.• Assisted the project manager by updating invoice records in Oracle, correcting order information and developing spreadsheets using Microsoft Excel.• Worked meticulously in a fast paced and dynamic environment.• Thrived in a setting that required constant collaboration with co-workers.

• Worked to provide equitable solutions for recovering funds.• Maintained customer satisfaction while servicing customers with account discrepancies. • Serviced customers with both low and high delinquency accounts.• Met and exceeded performance-based goals on a consistent basis.

Grapevine, Texas, Us

• Promoted to 3rd key assistant manager in 2007• Responsible for managing a group of up to 10 employees• Successfully maintained and improved one of the busiest and most profitable GameStop stores in the nation• Carried out all managerial duties including securing large deposits, inventory control, opening and closing of the store, and preparing events• Prepared events for the launching of popular games such as Halo 3 (one of the biggest entertainment launches of all time), Madden 2008, Nintendo Wii, PlayStation 3, and Guitar Hero 2