Customer Service Representative
Current
Jul 2022 - Present
AeroLeads people directory · profile
Merrish Joredelson Thomas Email & Phone Number
Virtual Assistant
at
Mark-It Express Logistics
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Virtual Assistant
Location
Angeles, Central Luzon, Philippines
Company size
Who is Merrish Joredelson Thomas? Overview
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Quick answer
Merrish Joredelson Thomas is listed as Virtual Assistant at Mark-It Express Logistics, a with 28 employees, based in Angeles, Central Luzon, Philippines. AeroLeads shows a matched LinkedIn profile for Merrish Joredelson Thomas.
Merrish Joredelson Thomas previously worked as Customer Service Representative at Mark-It Express Logistics and Virtual Office Assistant at My Freight Staff. Merrish Joredelson Thomas holds Associate'S Degree, Hotel, Motel, And Restaurant Management from University Of Baguio.
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Mark-It Express Logistics
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Profile bio
About Merrish Joredelson Thomas
Experienced Resolution/Customer Service Supervisor with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Negotiation, Microsoft Office, Sales, Technical Support, Appointment Setting, Data Managing, Dispatching, and Logistics.
Current workplace
Merrish Joredelson Thomas's current company
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Mark-It Express Logistics
7 roles
Merrish Joredelson Thomas work experience
A career timeline built from the work history available for this profile.
Virtual Office Assistant
Current
Jun 2022 - Present
Resolution Supervisor / Technical, Sales And Customer Support
- Provide quality customer service and technical support to subscribers and account holders by resolving concerns about their accounts.- Basic troubleshooting on devices.- Receive and resolve escalation calls- Basis Sales Support and Process- Processing payments and changing customers’ account
May 2019 - Mar 2022
Senior Loan Process Associate
- Verify specific account information through creditors and obtaining information through auto system to process loans (e.g personal loan, student loan or bank loan)- Conducting conference calls with customer and creditors if information cannot be obtained from automated system.- Updating credit supplements for underwriting purposes.
Jun 2018 - Apr 2019
Customer Service Specialist / Dispatcher / Logistics Coordinator
- General support help- Complete administrative and ad hoc tasks.- Analyzes and provides a report to the direct supervisor.- Escalates information to colleagues after a calibration has been done.- Plan and manage logistics, transportation.- Coordinate shipments by tracking, rescheduling appointments with back-office/customers.- Collaborate with receivers, carriers, and dispatchers to manage scheduled picks and deliveries.- Track quality, quantity, delivery timelines, and productivity.- Enter customer orders, audit, update the database and keeps an accurate record of relevant activities.- Answer incoming carrier and customer phone calls.
Jan 2015 - May 2018
Appointment Setter / Lead Generation Specialist
- Provide quality customer service; answer any questions or concerns, resolve issues that may arise- Outstanding negotiation skills and the ability to assess customer needs- Recruit and provide work for people in the United States- Ensure an appointment with the direct manager to discuss offered position.- Weekly collaborate with direct manager to analyze data, consider performance modification, and implement improvements.
Apr 2011 - Jan 2015
Waiter/ Server
El Costa Yuri’S Cafe
- Maintain safe environment for customers; make certain work area is fully stocked and cleaned- Greet customers entering the store to ascertain what each customer wants or needs.
Oct 2010 - Mar 2011
Team & coworkers
Colleagues at Mark-It Express Logistics
Other employees you can reach at mayouconsulting.co.uk. View company contacts for 28 employees →
AE
Amanda Elson
Colleague at Mark-It Express LogisticsWheaton, Illinois, United States
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PS
Patience Shipman
Colleague at Mark-It Express LogisticsUnited States
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MO
Marc Otroszko
Colleague at Mark-It Express LogisticsOlathe, Kansas, United States
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JS
Jessica Scott
Colleague at Mark-It Express LogisticsKansas City, Kansas, United States
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CT
Charlie Thomas
Colleague at Mark-It Express LogisticsChicago, Illinois, United States
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TC
Tom Cyplik
Colleague at Mark-It Express LogisticsGreater Chicago Area, United States
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PE
Paul Elson
Colleague at Mark-It Express LogisticsGreater Chicago Area, United States
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MM
Maria Morgado
Colleague at Mark-It Express LogisticsChicago, Illinois, United States
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CW
Christopher White
Colleague at Mark-It Express LogisticsDarien, Illinois, United States
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GG
Ginger Garbo
Colleague at Mark-It Express LogisticsGreater Chicago Area, United States
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Amanda Elson
Colleague at Mark-It Express LogisticsWheaton, Illinois, United States
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PS
Patience Shipman
Colleague at Mark-It Express LogisticsUnited States
View →
MO
Marc Otroszko
Colleague at Mark-It Express LogisticsOlathe, Kansas, United States
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JS
Jessica Scott
Colleague at Mark-It Express LogisticsKansas City, Kansas, United States
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CT
Charlie Thomas
Colleague at Mark-It Express LogisticsChicago, Illinois, United States
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TC
Tom Cyplik
Colleague at Mark-It Express LogisticsGreater Chicago Area, United States
View →
PE
Paul Elson
Colleague at Mark-It Express LogisticsGreater Chicago Area, United States
View →
MM
Maria Morgado
Colleague at Mark-It Express LogisticsChicago, Illinois, United States
View →
CW
Christopher White
Colleague at Mark-It Express LogisticsDarien, Illinois, United States
View →
GG
Ginger Garbo
Colleague at Mark-It Express LogisticsGreater Chicago Area, United States
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2 education records
Merrish Joredelson Thomas education
Associate'S Degree, Hotel, Motel, And Restaurant Management
Associate Of Arts - Aa, Hotel, Motel, And Restaurant Management
FAQ
Frequently asked questions about Merrish Joredelson Thomas
Quick answers generated from the profile data available on this page.
What company does Merrish Joredelson Thomas work for?
Merrish Joredelson Thomas works for Mark-It Express Logistics.
What is Merrish Joredelson Thomas's role at Mark-It Express Logistics?
Merrish Joredelson Thomas is listed as Virtual Assistant at Mark-It Express Logistics.
Where is Merrish Joredelson Thomas based?
Merrish Joredelson Thomas is based in Angeles, Central Luzon, Philippines while working with Mark-It Express Logistics.
What companies has Merrish Joredelson Thomas worked for?
Merrish Joredelson Thomas has worked for Mark-It Express Logistics, My Freight Staff, Iqor, Thoughtfocus, and Convergys Intelligent Contact.
Who are Merrish Joredelson Thomas's colleagues at Mark-It Express Logistics?
Merrish Joredelson Thomas's colleagues at Mark-It Express Logistics include Amanda Elson, Patience Shipman, Marc Otroszko, Jessica Scott, and Charlie Thomas.
How can I contact Merrish Joredelson Thomas?
You can use AeroLeads to view verified contact signals for Merrish Joredelson Thomas at Mark-It Express Logistics, including work email, phone, and LinkedIn data when available.
What schools did Merrish Joredelson Thomas attend?
Merrish Joredelson Thomas holds Associate'S Degree, Hotel, Motel, And Restaurant Management from University Of Baguio.
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