Merri Skoog, Mba Email & Phone Number

Chesapeake, Virginia, United States

Small business, home studio. Private Pilates training

Chesapeake, Virginia, United States

Virginia, United States

Portsmouth, Virginia, United States

Portsmouth, Virginia

1535 Three Village Road Weston Fl 33326

Davie Fl

Developing training materials and training new staff with the team trainer. Monitoring customer service representatives and taking escalated calls.

Virginia Beach, Va

Staffed a small local spa offering a unique relaxation experience. Supervised two associates.• Scheduled appointments, greeted and serviced patrons, collected payments, maintained center equipment and pool chemistry, ordered replenishment retail merchandise, prepared daily deposits, reconciled cash drawer, opened/closed the facility, and interfaced with the owner to provide updates and resolve emergent issues.

Norfolk, Virginia Area

Relocated to Virginia with military spouse and accepted a long term temporary position with a local tele-collections company. Provided effective response to a high volume of calls from debtors, attorneys, and other debt-related parties to negotiate and process payments, update file information, and work out solutions to severe delinquencies.• Rapidly advanced to assist in the orientation and training of newly hired collectors.• Ensured compliance with aggressive performance and production goals monitored on a weekly basis.• Handled data entry, preparation of correspondence, mail processing, and diverse administrative/clerical support tasks.

Fort Smith, Arkansas Area

• Over three years experience at a drug & alcohol rehabilitation facility, starting as Receptionist and promoted to the business office for final two years as a Billing and Filing Clerk.• Answered phones, responded to inquiries, distributed information, prepared contracts and invoices, maintained organizational filing and database systems, and handled general office clerical/administrative support tasks.• Interfaced extensively with clinical staff, counselors, and Department of Health Services representatives.

Master Of Business Administration (Mba), International Business, 3.758

Critical Courses: Global Operations and Supply Chain Management; Designing and Executing Strategies; Foundations of Leadership; Christian.

Bachelor Of Science (Bs), Business Administration, 3.467

Critical Courses: Strategic Management; Applied Business Ethics; Principles of Management; Business Finance; International Economics.