Lead the development and implementation of mission-driven strategic/tactical plans in collaboration with team members, community and business partners, and in consultation with the Board of Directors.Oversee the development of operating budgets and other financial plans, the monitoring of results, reporting on variances, and implementation of contingency plans, as needed.Lead the cultivation, management and stewardship of patron relationships including individuals, corporations, foundations, and other public/private funding sources. Oversee annual and comprehensive fundraising campaigns and special events.Provide leadership for all branding, marketing, public relations and advocacy initiatives. Make media/other public appearances and speaking engagements, as required.Oversee management of business operations – communicate results and key issues regularly to the Board.Actively cultivate partnerships with community organizations and volunteers to increase organizational outreach and relevance, and to build social capital.Manage and periodically re-engineer business processes and organizational structures to meet evolving institutional and community needs and to attain best practices.Lead talent management efforts, including searches, on-boarding oversight, training and professional development, performance management and assessment; annual musician agreement negotiations; competitive compensation management and tracking; and benefit management.Develop, implement and periodically review governance, operational and personnel policies and procedures in consultation with Board leadership to ensure compliance with legal and institutional expectations.Work closely with the Board Chair to manage board recruitment, effectiveness, operations, relations, and communications; plan and support Board meetings and the Symphony Association Annual Meeting Manage contract negotiations and execution of other legal matters.

Developed and implemented new information technology litigation support group including development of electronic data litigation support plans, procedures, and a process for indexing all electronic data applications.

Managed complex multi-business unit special projects and developed business presentations for Information Resources, R.J. Reynolds Tobacco Company, and RJR Nabisco executives.Managed computing and communications asset administration functions including: execution and administration of contracts valued at $30 million; procurement of hardware, software, parts and services valued at $37.5 million; budget and cost pool development, monitoring and analysis; management of active and surplus information technology asset inventories; configuration, distribution and maintenance of Field Sales hardware and software.Provided information resource planning consulting services to Kentucky Fried Chicken International (KFCI) and select RJR Nabisco corporate staff groups; advised management on alignment of information systems and business objectives; analyzed organizational effectiveness and recommended alternative enterprise structures.Developed tactical and strategic information technology plans, operating procedures, and training plans.Managed publications group responsible for producing executive presentations, technical and user documentation, brochures, and newsletters.Managed radio and paging communications group responsible for systems design, installation, and maintenance of 800 and 450 MHz radio and paging systems, frequency usage control, and FCC license management.

Managed information technology planning.Managed procurement of information technology hardware and software.Managed development and implementation of information technology training.Managed information technology special projects and reporting.

Coordinated development of a Data Processing Operating Plan and response to corporate strategic plan.Managed automation feasibility studies; prepared white papers on industry issues; and wrote speeches for executive management.

Developed and implemented first formal bankwide corporate strategic planning process.Developed and implemented a bankwide Cost Containment Program resulting in $1.4 million savings.Managed productivity analysis of the Controller's Department resulting in $75,000 savings.Coordinated automation of Money Center operations.Managed other special projects as assigned by executive management.

Managed the design, development and implementation of an automated letter of credit system.Trained in all aspects of international banking operations.Complied and analyzed data for applications to purchase a bank and to establish a de novo branch.Completed a 12-month management training program, pioneering the first ever extension of the program's reach beyond retail banking.