Merry C. work email
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Merry C. personal email
Hello, I’m Merry. I‘m a Product Designer with seven years of experience conceptualizing and building enterprise and consumer products, helping companies expand their capacity for impact. I’m currently solving problems in healthcare, working on virtual care products, and design systems at Pager.
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Lead Product DesignerPager Jan 2024 - PresentNew York , Ny , Us -
Senior Product DesignerPager Jan 2021 - Dec 2023New York , Ny , UsEnterprise Communication Platform:- Led and delivered a complete redesign of the communication platform through connected, modular systems to scale virtual care delivery and empower healthcare professionals.- The reimagined Command Center unlocked sales deals with three healthcare insurance companies and will support the demand of five healthcare payers, 23 million covered lives, and 8,000 enterprise users.- Defined requirements and job stories; evaluated user flows and prototypes; delivered design artifacts at the appropriate level of fidelity at different stages of product development.- Encouraged cross-team collaboration with Product, Engineering, Business, Marketing, Operations, and Care Team stakeholders.- Gathered qualitative and quantitative user feedback, transformed existing user behaviors into business opportunities, and advocated for our users.Mobile App and Consumer SDK:- Designed a turnkey white-label mobile solution for health insurance members to connect and communicate with the clinical team at any stage of their care journey.- I collaborated with Product and Engineering to define the layout, interface, and functionality. -
Product DesignerPager Apr 2018 - Dec 2020New York , Ny , UsEnterprise Administration Tool:- Led and owned the end-to-end product design process for the reimagined web admin tool that allows clients to configure their virtual care services.- From discovery research to high-fidelity designs, I provided product managers and developers with UI/UX recommendations.Design System:- Owned and built a visual language and design system for our enterprise and consumer products. - Implemented design tokens, a component library, and a pattern library to improve the design and engineering collaboration. -
Ui/Ux DesignerCelayix Software May 2016 - Apr 2018Vancouver, British Columbia, CaI was the founding designer that advocated for design thinking and grew the organization's UX maturity from absent to emergent.I led the design transformation of their legacy system to expand their delivery model from solely on-premise to Software as a Service (SaaS) and hybrid solutions.Workforce Management Solutions- Designed three React Native web and one mobile application from conception to launch and beyond, including employee scheduling, time and attendance, team communication, and staff self-service systems.- Worked with Product and Engineering to gather and translate business requirements and user needs into workflows and wireframes. - Created clickable prototypes to test proof of concepts and validate user goals.- Delivered mockups, defined interactions, and communicated design intent with Engineering, QA, and Business partners during the implementation and validation process. -
Ui/Ux Design InternSap May 2014 - Dec 2014Walldorf, Bw, DeSuccessFactors Human Capital Management: Worked with design and research partners to create and validate concepts and prototypes for HCM software which included Payroll, New Hire, Time Off, and Employment History applications. Used Axure to create functional prototypes that met user and business requirements. The prototypes were utilized by user researchers for usability testing and customer calls. -
Learner Services Research AssistantBccampus May 2013 - Dec 2013CaApplyBC Website: Worked on user experience research projects for the application portal for British Columbia’s post-secondary institutions. Performed a heuristic evaluation and functional testing of the site to ensure web standards and accessibility. Conducted usability testing and an online survey to validate our solutions and revised them based on their feedback.
Merry C. Skills
Merry C. Education Details
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Simon Fraser UniversitySchool Of Interactive Arts And Technology
Frequently Asked Questions about Merry C.
What company does Merry C. work for?
Merry C. works for Pager
What is Merry C.'s role at the current company?
Merry C.'s current role is Lead Product Designer.
What is Merry C.'s email address?
Merry C.'s email address is m.****@****yix.com
What schools did Merry C. attend?
Merry C. attended Simon Fraser University.
What skills is Merry C. known for?
Merry C. has skills like User Interface Design, Photoshop, Illustrator, Storyboarding, Interaction Design, User Experience Design, Maya, Social Media, Usability Testing, Unity3d, After Effects, Final Cut Pro.
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