Merry George Email & Phone Number

Chennai, Tn, In

San Mateo, California, Us

-Vendor Management for Lead Operations related tools like Leadspace ( Real-time Lead Enrichment) and Openprise (Lead Routing)- Tooling Strategy for the Lead Acquisition function including tools for Digital Marketing, Lead and Account Enrichment, Communication Strategy etc- TAM Accounts Database Compilation and TAM Based Real Time Enrichment via Leadspace Program managed the TAM Database compilation which is used primarily by RevOps for Territory planning and subsequently by LeadOps for lead enrichment. The database was created on Reltio(MDM) which was integrated with data providers like D&B and Leadspace to enable real-time enrichment of accounts and easy additions/updates to the database

San Mateo, California, Us

- Budget Management and Planning Via Allocadia- Acting as a liaison between Field Marketing and SDR teams with respect to lead routing, metrics tracking (MQLs, SQLs, Pipeline)- Enabling the Field Marketing team to meet targets by working with Campaign Services and Lead Operations teams to minimize funnel leakage- Performance tracking for Marketing and SDR teams via PowerBI dashboards- Evaluating and setting up a real-time enrichment and scoring tool - Leadspace

Bangalore, Karnataka, In

* Managing a 10-member team for an automated EMI processing system and presentation for implementing the cash-less EMI collection practice* Implementing the transition of NACH Processing from a ManageEngine Helpdesk platform to Salesforce in order to improve efficiency in process flow and follow-ups*Liaison between the operations team, product team and Salesforce consultants for change requests and UATs* Monitoring performance metrics for outsourced tele-calling vendors*Collaborating with regional operations leads for daily cash register reconciliations, month-end closing activities and branch staff training activities

Chennai, Tamil Nadu, In

Conducted a study on how to optimize the Radiology Department which faced the highest number of patient complaints among all the departments of the hospital. Performed a time-motion study of patient inflow and outflow, Value stream mapping and a Pareto analysis based on observations over the two-month duration. Submitted a proposal for an automated delivery of Radiology scan reports over email which would reduce the TAT of a patient by approximately 36 hours.

Mumbai, Maharashtra, In

* Member of the testing team for the Order Promising module of the SCM software for a steel manufacturing client* Java Developer for a Trainee Management System software to be implemented at the TCS Trivandrum training centre*Conducted training sessions on Quintiq for Pan-India members of the Enterprise Solutions team

Post Graduate Diploma In Management, Business Administration, Management And Operations

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering