Mersha Rose Lopena Email & Phone Number

Australia

Mandaue, Cebu

o Worked closely with the CEO and Managing Director, providing comprehensive personal, executive, and administrative support.o Executes business and personal errands efficiently and effectively.o Screens telephone calls, manages inquiries, and handles correspondence, ensuring a professional and organized communication process on their behalf.o Manages the.

Lapu-lapu City, Mactan Island, Cebu

o Supervised the reservations office, overseeing both room and restaurant bookings.o Monitored and managed room and restaurant reservations, charts, and utility consumption, ensuring optimal efficiency.o Prepared and edited professional correspondence, reports, and presentations to maintain high-quality documentation standards.o Acted as a key liaison.

Lahug, Cebu City

o Managed inbound calls pertaining to financial inquiries, including fees, transactions, and procedural matters.o Addressed general inquiries related to account status and product information with precision and expertise.o Demonstrated well-honed customer service skills and exceptional verbal communication abilities through comprehensive training.o Applied.

Cebu City, Cebu

o Contributed to the production, garnishing, and delivery of desserts in the Pastry Kitchen, ensuring high-quality output.o Assisted in the production of Maki and Sushi, emphasizing cleanliness and meticulous garnishing in the Japanese Kitchen.o Assisted in profiling documents, including daily production reports, receipts, and printouts, as well as.

Panglao, Bohol

o Attended guest inquiries, addressed requests, and efficiently handled the settlement of guests' bills, ensuring a seamless and positive experience.o Aided in the preparation of meals and snacks for guests in the pantry area and kitchen, upholding high standards of culinary service.o Assisted in the order-taking process and the professional service of.

Juris Doctor, Law

Bachelor Of Science In Hotel And Restaurant Management

Activities and Societies: Girl Scout of the Philippines, Alumni at Himig Diwa Chorale