GarantiBBVA, a subsidiary of Spanish multinational group BBVA - Conducted risk-based audit engagements related to operational risk processes in several head office departments and subsidiaries, reported weaknesses and followed-up the identified issues to ensure the weaknesses are remediated. - Conducted quality assurance reviews to ensure the department's processes are in compliance with ECB standards, group policies and procedures, and industry best practices. Achieved… Show more GarantiBBVA, a subsidiary of Spanish multinational group BBVA - Conducted risk-based audit engagements related to operational risk processes in several head office departments and subsidiaries, reported weaknesses and followed-up the identified issues to ensure the weaknesses are remediated. - Conducted quality assurance reviews to ensure the department's processes are in compliance with ECB standards, group policies and procedures, and industry best practices. Achieved outstanding scores in group reviews.- Conducted Anti-Money Laundering (AML) reviews for 2 years in branch audits and provided training as the team leader in 3 branches regarding Know Your Customer and financial crime topics.- Conducted anti-fraud reviews in more than 40 assignments. Show less

Trenkwalder Group operating in the service industry, Turkey Head OfficeReporting to the Director of Sales and Business Development Department;- Involved in sales and marketing activities to achieve the Department's short, medium and long sales and marketing targets,- Produced and reported weekly and monthly reports presented the reports and results to the senior management,- Involved in meetings with potential and existing customers,- Undertook the task… Show more Trenkwalder Group operating in the service industry, Turkey Head OfficeReporting to the Director of Sales and Business Development Department;- Involved in sales and marketing activities to achieve the Department's short, medium and long sales and marketing targets,- Produced and reported weekly and monthly reports presented the reports and results to the senior management,- Involved in meetings with potential and existing customers,- Undertook the task of In the preparation of international and local bidding processes for public and private sector tenders- Participated in the coordination of international procurement processes and built relationships with international and local customers.- In the field of marketing, in cooperation with the Global Marketing Department, implemented the marketing activities in accordance with group vision, objectives and company procedures. Show less

Precious Cleaning Services, Victoria-based service company;Reporting directly to the Managing Director;- Organized, expanded, developed, updated and remediated deficiencies in the customer database using ACT software. - Handled customer complaints and requests responded and found solutions to service related issues, Conducted field inspections, pre-cleaning inspections. - Prepared and presented price quotes.- Assisted the Managing Director in marketing… Show more Precious Cleaning Services, Victoria-based service company;Reporting directly to the Managing Director;- Organized, expanded, developed, updated and remediated deficiencies in the customer database using ACT software. - Handled customer complaints and requests responded and found solutions to service related issues, Conducted field inspections, pre-cleaning inspections. - Prepared and presented price quotes.- Assisted the Managing Director in marketing activities, involved in the decision-making process in the marketing activities of the company. Contributed to the design of the website, brochure, and flyers of the company. Involved in designing the company logo. Participated in the organization of newspaper and magazine advertisements.- Conducted interviews with potential employees. Involved in the selection and training of the personnel. Performed both on-site and remote quality control inspections to ensure the highest quality service. Show less

Precious Cleaning Services, Victoria-based service company;Reporting directly to the Managing Director;- Conducted sales and marketing activities by cold calling or organizing meetings with industrial or retail customers to achieve sales targets, - Organized and managed customer requests, suggestions, complaints and reservations,- Conducted quality control audits, consulting the manager on customer communication, visiting offices and other business places and… Show more Precious Cleaning Services, Victoria-based service company;Reporting directly to the Managing Director;- Conducted sales and marketing activities by cold calling or organizing meetings with industrial or retail customers to achieve sales targets, - Organized and managed customer requests, suggestions, complaints and reservations,- Conducted quality control audits, consulting the manager on customer communication, visiting offices and other business places and providing service information,- Involved in preparing proposals and reports to reach relevant customers, to contribute to the increase of company sales numbers Show less