Mert Altıok Email and Phone Number

- Establish and maintain business relationships with Сustomers and Suppliers- Maintain existing Customer Accounts- Achieve and exceed sales targets- Provide best combination of price and quality for all services- Responsible for all issues related to route management- Prepare updated List of Top Routes weekly and inform customers- Promote best working routes- Cooperate with Noc’s team to provide the best service- Manage interconnection process, including… Show more - Establish and maintain business relationships with Сustomers and Suppliers- Maintain existing Customer Accounts- Achieve and exceed sales targets- Provide best combination of price and quality for all services- Responsible for all issues related to route management- Prepare updated List of Top Routes weekly and inform customers- Promote best working routes- Cooperate with Noc’s team to provide the best service- Manage interconnection process, including commercial agreement support.- Cooperate with biggest Operators on Middle East market- Attend Telecommunication Conferences, Capacities and other events Show less

Monitor the wholesale VoIP services performance and statistics.Checking profit / loss figures and balance by day. Quality check on daily basis and advising on performance improvements where required. 24X7 follow-up of any emergency/critical incidents reported by Noc team. Analyses market. Team work with sales team for finding best routes for all system.Experience System : - Odine & MVTS < Routing- 5gvision &Voss < System Monitoring

Monitoring, reporting and pro-actively troubleshooting the issues related with the traffic that the next-generation IP service provider company is into. Checking profit / loss figures by day. Maximizing the profitability considering the promised QoS figures and customer need. Evaluating QoS figures and reporting to Sales team. Providing solutions and getting in contact with the costumer and/or providers about the updates. Interfacing with customers/vendors as needed on orders to ensure accuracy… Show more Monitoring, reporting and pro-actively troubleshooting the issues related with the traffic that the next-generation IP service provider company is into. Checking profit / loss figures by day. Maximizing the profitability considering the promised QoS figures and customer need. Evaluating QoS figures and reporting to Sales team. Providing solutions and getting in contact with the costumer and/or providers about the updates. Interfacing with customers/vendors as needed on orders to ensure accuracy and/or to clarify any discrepancies with data configurations. Enhancing corporate response goals to customer troubles. Show less