Mert Candan Email and Phone Number

With a passion for improving global healthcare access and quality, I work as a Business Operations Analyst at Medsien, a leading digital health platform that connects patients, providers, and payers. Leveraging my Bachelor's degree in Business Administration and Management from Bahcesehir University and Computer Science from Drexel University experience, I apply both technical and interpersonal skills to optimize Medsien's operations and performance.Before joining Medsien, I gained valuable experience as a Tourism Coordinator and a Foreign Patient Advisor at Private Alanya Sifa Medical Center, where I supported and guided international patients seeking treatment away from their home countries. Proficient in English, Turkish, I facilitated seamless communication and coordination between patients, medical professionals, and support staff, resulting in improved patient satisfaction scores, efficient process improvements, and successful coordination of complex cases. As a CRM and Communication Expert, I am eager to continue making a difference in the lives of individuals seeking medical care and to expand my expertise and skills in an environment that values innovation, empathy, and patient-centric care.