Mert Çulha Email & Phone Number

Istanbul, Turkey

İstanbul, Türkiye

Operations Manager for TEX International Sort Center with end-to-end responsibility: serving 4 regions & 20 countries. Managing team of 400+ members.

İstanbul, Türkiye

Program Management of newly launched SAS for Türkiye, Netherlands, Sweden, Belgium and export EU countries (18 countries) including P&L, sales forecast, organizational planning, strategy development and deployment, customer satisfaction monitoring responsibilities. Closely working with global sales, category and tech teams to ensure program success. Achieved highest ever SAS program growth globally both with enrollment & satisfaction & P&L KPIs. Reporting to Amazon TR Marketplace GM.

Istanbul, Turkey

RBS stands for Retail Business Services. Responsible of Selection & Catalog, Fulfillment & Expansion and Developer/Integrator Management Programs in Strategic Account Services for EU Expansion MPs (TR, NL, PL, SE, BE MPs).Led RBS operations launch to EUX MPs for 100+ SOPs.Budget allocation & management, capacity planning, business KPIs monitoring & action plan setting (e.g. Listing & IDQ, selection, cost per load, program adoption, case resolution within SLA), program launch and top-level integrator engagement.Builds overall integrator tech roadmap as features to be adopted, priorities, SX support teams, integrator UX, marketing programs.Owner of Integration Monthly Business Review (MBR), POC for global integration business teams.Managing and setting prioritization to a team of 8.

Spain / Turkey

Managing Last Mile Delivery Operations of Spain 3PL with regional responsibility to ensure operational excellence meeting Amazon standards, monitoring and acting on key metrics results.Working as Spain Amazon Partner Logistics (AMPL) Change Manager to design and execute the mechanism for successful roll out and management of structural & process changes.AMPL PEAK Captain Backup supporting the PEAK Captain to ensure readiness of 12 Delivery Stations in Spain for PEAK period to deliver best customer experience.

Gebze, Kocaeli, Türkiye

Responsible for program management of multi-category (Laundry, Home Care, Feminine Care, Baby Care) Gebze Plant Health, Safety and Environment program including Enzyme Hygene, Fire Protection, Environmental Control and Technical Safety. Working closely with different stakeholders to ensure people, machine and enviromental safety in the plant exceeds the bar. Define cultural, capability, design gaps and action plans together with regional HS&E teams as well as defining and leading legal compliance program of the Plant.Led Plant Sustainability Program which includes revitalization of plant utilities consumption map for water, natural gas and electricity. Leading and performing deep dive analysis, defining projects and roadmap to reach sustainability targets.Managing and setting prioritization to a team of 7 (managers and high level technicians)

Gebze, Kocaeli, Türkiye

Responsible for the entire Hand Dish Wash Production Department including planning, organizing and supervision of production process inline with procedures & instructions while improving lean manufacturing capabilitiesEnd to end budget: production related costs, expenses and investment budget, financial analysis, capacity optimization, synchronization; people & performance, union relations management and organizational design responsibilities.Managing the workload of production team (both online, offline and managers), and define priorities for a team of 30 people

Gebze, Kocaeli, Türkiye

Led two production lines with 24 hours accountability to deliver business result i.e. planned production volume in accordance with budget, as well as meeting all the requirements for safety and quality, and fully applying the Integrated Work Systems (IWS, Lean Manufacturing) standards and policies.Managed a team of 12 people with budget ownershipResponsible from manufacturing side of customer order fulfillmentGebze Plant Centerline DMS Owner

Gebze, Kocaeli, Türkiye

Responsible from successfully launching new products both in Making and Packing in production plant from design to qualification completion process within committed budget & time compliant with IWS phase criterias.Designed new changeover process in Making Area and completed start up & qualification of both software and process successfullyResponsible from local & international external parties management in the projectActively participated in start-up project of a new production line

Gebze, Kocaeli

Responsible for making and packing of Hand Dish Wash product. Reporting and following Area Results and PR locally and globally with the Platform. Preparing weekly and monthly Gap Analysis and action setting to meet area targets with using IWS (Lean Mfg.) approach. Loss elimination via Hoshin Analysis and IWS tools. Lead system design, startup and validation of Automated 3M (Mislabel, Mispack, Miscode) Systems for Quality Assurance.Gebze Plant Liquids Operation Defect Handling and CIL (Cleaning-Inspection-Lubrication) System Owner. Responsible for following and reporting DH & CIL results and preparing Gap Analysis, action setting to meet System targets with using IWS approach.

Gebze, Kocaeli

İzmir, Türkiye

Wind Energy Project Intern

Bachelor'S Degree, Industrial Engineering, Full Scholarship

Education record