-Managing operations of all Language Shop activities from financial invoicing (BACS) to arranging services for language and hearing impaired.-Liaising with self-employed contractors and external clients, from our own interpreters to clients from tenders (such as various NHS Trusts), acting as the sole linguistics provider for many boroughs across London.-Management of interpreting bookings and its execution, from arrival of interpreter to various locations across London and the UK to… Show more -Managing operations of all Language Shop activities from financial invoicing (BACS) to arranging services for language and hearing impaired.-Liaising with self-employed contractors and external clients, from our own interpreters to clients from tenders (such as various NHS Trusts), acting as the sole linguistics provider for many boroughs across London.-Management of interpreting bookings and its execution, from arrival of interpreter to various locations across London and the UK to assisting/registering customers in order to place new interpreting bookings.-Resolving customer complaints and issues in an amicable, effective and timely manner.-Providing excellent customer service by going the extra mile to ensure that the brands reputation is upheld as one of excellence and high standards.-Exposure to various aspects of communication - interpreting, document translating and BSL-Contributing to the development and growth of the organisation. Show less

-Supporting project managers with planning, execution, deliverables and project lessons learnt-IT based project management - expanding servers, software programming -Focused on PRINCE2 and Agile Project Management methodologies-Also engaged in daily scrum meetings to maintain project register-Effective stakeholder management and coordination-Administrative tasks -Data entry -Attending meetings and recording minutes -Dealing with customer queries -Progress… Show more -Supporting project managers with planning, execution, deliverables and project lessons learnt-IT based project management - expanding servers, software programming -Focused on PRINCE2 and Agile Project Management methodologies-Also engaged in daily scrum meetings to maintain project register-Effective stakeholder management and coordination-Administrative tasks -Data entry -Attending meetings and recording minutes -Dealing with customer queries -Progress reports on project Show less