Mertensia Kho Kia Chen Email & Phone Number

Kuching, Sarawak, Malaysia

• In charge of final quality assurance of finished goods and outgoing materials to warrant quality products meet customer requirements and specifications based on acceptable quality levels and statistical process control.• In charge of customer visits, customer feedback/requirement, coordinate and formulate disposition plan for customer, drive internal improvement projects and promote customer acceptance of the product changes.• Preparation and implementation of new or improved inspection flow, specifications, and FMEA to peers, subordinates, and operators through training.• Perform yearly internal audit and support customer audit in accordance with ISO9001:2015 by troubleshooting open audits and ensuring corrective actions are taken for audit closure.• Excel and macro skills in building or updating databases to accommodate latest changes. • Develop and design packaging materials and methods for new products.• Verification and evaluation to qualify new packaging materials from supplier.• Perform 6S audit and ensure 6S is practiced at all times.

Kuching, Sarawak, Malaysia

• In charge of in-line process quality control by process monitoring and managing the capability and stability of processes through statistical process control and process capability index.• Ensuring proper disposition of non-conformance product to warrant quality products are delivered to customers. • Perform process audit, 6S audit, monthly POR audit, and yearly internal audit in accordance to ISO9001:2015.• Operation, verification, calibration, maintenance, and modification of measurement tools.• Full management of in process quality control including training and technical support of subordinates.• Preparation and implementation of new or improved workflow, specifications, quality control plan, and FMEA to peers, subordinates and operators through trainings.• Excel and macro skills in building or updating databases to accommodate latest changes.

Kuching, Sarawak, Malaysia

• Plan, manage, execute, and report writing on projects developments. Projects carried out: o Oil Palm (E. Guineensis) Project was sponsored by Daitoku Sdn. Bhd. - Isolation and cultivation of cellulolytic microorganisms for degradation of oil palm waste - Formulation of biofertilizer for growth enhancement of oil palm - Field research on the growth of oil palm using different nutrient formulation o Timber Trees (E.pellita and N. cadamba) Project was in collaboration with Sarawak Forestry Corporation(SFC), Ta Ann Holdings Berhad, and Samling Group funded by Sarawak Timber Association(STA). - Isolation and cultivation of beneficial microorganisms for growth enhancement of timber trees - Formulation of biofertilizer for growth enhancement of timber trees - Field research on the growth of E.pellita, and N. cadamba using different nutrient formulation o Plant Tissue Culture (MD2 Pineapples) - Established pineapple plantlets that were grown from buds that were aseptically obtain from pineapple suckers.• Arrange and conduct practical classes for Bachelor students.• DNA identification of unknown bacterial and fungus culture through DNA extraction, PCR, and BLAST.• Obtaining quotations, purchasing orders, managing consumables/chemicals usage and lab housekeeping.

Kuching, Sarawak, Malaysia

• Project management for compost research.• Assist in marketing the company's product.

Kuching, Sarawak, Malaysia

• Perform blood sample processing & analysis• Patients welfare & care

Master Of Science (Research), Biotechnology

Thesis title : Isolation and Characterisation of Cellulolytic Microorganisms for Oil Palm (Elaeis Guineensis) Waste Management: Effective.

Bachelor Of Science (Biotechnology), Biotechnology

Final year project : Total Flavonoid Content and DPPH Radical Scavenging Activity of Skyfruit (Swietenia Macrophylla) Seed and Peel Extracts