Merve Akçay Email and Phone Number

Monitored turnover targets for individual accounts with distributorsEnsured efficient coordination with booksellers to support educational institutesCoordinated visits to educational institutes during peak ELT seasonsEngaged teachers through compelling presentations to ensure adoption of resourcesEstablishing consistent communication with schools and institutions to secure product adoptionsSupported sales and marketing strategies with comprehensive feedbackPerformed essential administrative tasks to maintain efficient promotional operations in Sales DepartmentTailored solutions to align with customer needs effectively

Served as local support team facilitating purchases of digital ELT materialsTrained customers on effective use of online platforms in-personDeveloped comprehensive customer guidelines in both English and Turkish

Facilitated favorable negotiations between conflicting partiesCultivated and sustained professional working relationshipsMaintained relations with existing customers and outreached to new onesOversaw export coordination with shipping firms, customs officials, clients, and storage facilitiesResolved issues impacting client performanceParticipated in global exhibitions to showcase brandConducted market research to identify potential clientsUtilized Microsoft Excel to generate daily and periodic reportsPerformed regular duties effectively

Enhanced students' conversation abilities through targeted pronunciation correctionsGuided learners of various ages in improving linguistic skillsStandardized exams utilized to monitor learning outcomesExamined and integrated groundbreaking technology in teaching languagesDeveloped engaging curriculum increasing language comprehensionAssessed English proficiency through question-and-answer sessionsCompiled detailed summary of student mistakes and improvement points

Designed comprehensive learning paths for studentsDelivered English lessons using established curriculum and course videosCaptured instructional sessions, incorporating detailed examplesGrouped instructional videos according to proficiency tiersDesigned and executed lesson plans for required course topics