Mervin Wee Email & Phone Number

Develops strategic marketing plans, sales plans and forecasts to achieve target sales.Develops and manages sales/marketing operating budgets.Monitors competitor products, sales and marketing activities.Preparation of marketing activity reports and presents to executive management.Establishes and maintains a consistent corporate image throughout all product lines, promotional materials, and events.Directs sales forecasting activities and sets performance goals accordingly.Directs staffing, training, and performance evaluations to develop and control sales and marketing programs.Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals.Assists other departments within organization to prepare manuals and technical publications.Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.Reviews and analyzes sales performances against plans to determine effectiveness.Represents company at trade association meetings to promote product.In charge of daily operation of retail and distribution networks.In charge of social media MarketingPreparing and consolidating monthly Sales and Operations reports for all shopsAssist with attending to stores operational requests.Assist with monthly stock take and necessary paperwork.Achieve sales target and growth at assigned regions.Generate and analyze reports and act accordingly.Prepare and present necessary reports to management.

Account migration officer @ Deutsche BankAugust 2010 - Feb 2011 Arrange daily schedule for migration projectBuild strong rapport with stakeholders to ensure long term business relationshipEnsure all I.T. related incidents are logged into Remedy Incident management system and follow through to closurePerform monthly reporting on incident management including highlight problem trendsManage blackberry migration project for financial institutionsAssist in all client-level activities related to I.T. initiatives or business projects e.g. software rollout and progress monitoringSupervise and coach part timer assignedVVIP concierge teamMarch 2011 – Aug 2011 Maintain close rapport with VVIP costumers of SingtelProvide excellence service to VVIPArrange meetup to introduce and explain various services of SingtelAttend to all needs in regards to Singtel servicesAccount migration officer @ Royal Bank of ScotlandAug 2011 – Sept 2011Arrange daily schedule for migration projectPerform monthly reporting on incident management including highlight problem trendsManage blackberry migration project for financial institutionsAssist in all client-level activities related to I.T. initiatives or business projects e.g. software rollout and progress monitoringAccount Executive at Thomson ReutersOct 2011 – March 2012Handles and maintain whole account of Thomson Reuters for corporate mobile servicePerform daily task such as processing, arranging delivery, meeting with users, bill issues and mobile enquires etc Monthly meeting with SPOC and internal staff to resolve internal issuesInvolves in 2 mini projects of transferring accountBuild strong rapport with stakeholders to ensure long term business relationshipPerform troubleshooting and data collection for incidents requiring escalationValue-add to stakeholders by providing advice on best practices in exploiting appropriate technology, reviewing and improving the work processes

Managing daily operation of outlet involving of stock intake, inventory control, handles Customers’ feedback and needs, handling of cash, report daily sales to Operation MangaerEnsure complete document receive by Service delivery team and follow up necessary documentAssist Operation Manager and Staffs to run sales activities and events, managed settlement, explaining promotions to Customer Build strong rapport and provide customers with excellence serviceProvide after sales service to ensure return costumers

Supervisor in charge of foreign workers in a shipyardPerform daily check on the attendance and ensuring work is done at the end of the dayDistributes monthly salary to the workers

Bachelor Of Commerce, Marketing And Human Resource Management

Diploma, Tourism And Hospitality Mgmt