Merve A. Email & Phone Number

Istanbul, Turkey

• Meeting with business units to determine and prioritize requirements and create backlogs in e-commerce customer facing pages and artificial intelligence projects that provide personalized experience.• Writing acceptance criteria for backlog jobs, checking their designs, carrying out functional and technical requirements (tables, data types, services, methods, etc.) and impact analyzes in accordance with the SDLC process. • Carrying out integration processes with other teams and/or third party companies. • Making a decision on suitability by performing a risk analysis on the suitability of the project before implementing it. • Informing Scrum team members about new projects and guiding the software development and testing team.• Performing sprint rituals in accordance with the Agile/Scrum methodology. • Documenting test scenarios via Jira, creating, tracking and resolving error records. • Tracking and resolving live problems coming from the operation teams through ITSM and coordinating these records by transferring them to the relevant teams. • Initiating documentation work containing business rules and technical information of the Customer Engagement scrum team and ensuring that all developments are transferred and updated.

• As an Expert Business Analyst & Scrum Master in the Customer Engagement scrum team on the LC Waikiki website and mobile application, I take part in opening Jira requests from various departments, entering request acceptance criteria, creating technical analysis documents and monitoring and carrying out the testing process. • Pre-implementation risk analysis in a real situation scenario, coordination and follow-up of issues from the field operation team, control and standardization process of domestic e-commerce analysis documents in e-commerce projects.LC Waikiki Website and Mobile Application (6.5 million users)

• Agile working module, making sprint rituals with scrum methodology, using jira and performing development tests. • Having knowledge about development processes, systematic and analytical thinking, establishing stakeholder scope by accurately determining customer needs and software life cycle (SDLC).• To learn about the process in which E-transformation applications (e-invoice, e-ledger, e-archive, e-ticket, etc.) serve the customer by using .Net, C#, SQL, RammitMQ, Oracle, Soap technologies with ERP module. • I also contributed to the coding process in my team, using React-based JavaScript (ES6+) for front-end development and utilizing C#, .NET and SQL for back-end development.

• Using tools such as Zeplin, Miro, Figma and Blender in mobile screen designs.• Experience of working with Kanban management and using the Trello tool.• Editing and developing animations by writing C# scripts in Unity.

• Completion of Mainframe, Software Development Trainings (.NET, JAVA), System Infrastructure Management, Mobile Application, Database, Web Design, Basic Network Trainings with VBT Academy.• At the end of each training, making a project according to the training content related to the developer.

Master'S Degree, Master Of Science - Engineering / Industrial Management

Bachelor'S Degree, Computer Engineering

Activities and Societies: IEEE Computer Engineering Club Cinema and Television ClubGrade: 75% scholarship