A strong, decisive executive leadership in well known organizations across varied sectors. Extensive background in complex and challenging environments with proven ability to represent the company with Customers and Business Partners.Strong business acumen with skills to remain on the cutting edge, specialized in eCom Distribution, Express Cargo Services, Downstream SCM, FMCD driving new business thru conceptualizing strategies, augmenting & streamlining networks. Expert skills and pulse of eCom Distribution, Express Distribution & Supply Chain in Marketing and Operations. Extensive experience in complex and challenging real time market environments servicing B2B customers from Telecom, Pharma, IT, Retail, Auto, FMC(DG) as well the entire B2C. A keen planner & strategist with track record towards Business Excellence objectives within start-up and highly competitive, rapid change environments. Proficient in managing & leading teams for running successful process operations, implementing procedures & standards for business excellence. Expertise in planning Operational & Business Strategies, incorporating, managing and driving startup businesses during associations with reputed business houses. Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service. Deft in customer service operations including conceptualising & implementing short/long term plans; managing teams with focus on excelling business targets & service delivery metrics. The stints out of the experience with organisations/diverse sectors have honed consulting abilities in identifying potential, deconstructing complex situations and further conceiving and implementing streamlined solutions that have led to increased revenues, profitability and overall success to clients. Excellent communication and people management skills that have been honed through managing multi skilled teams.Specialties: Mainly Strategy Planning, Profit Centre Operations, Business Operations, Revenue Generation, Process ExcellenceFinancial Management/ BudgetingSales & Bus. Development Mkt. Intelligence / Bus. Analysis Competitor Eval. Channel MngmentMktg & Product Strategies, Alliances Customer Revenue MaximisationTraining & Development Client Servicing /Relationship ManagementService Quality/Delivery, SLA’s / Metrics Improvement Business Process Re-engineeringTurnkey Projects