Fitness Instructor in following:DanceCoreYoga

Fixed contract until end of October

On furlough until June due to the Covid-19 pandemic

* Running a concession with a team of 10* Coaching sales and back-office team* Rota planning and payroll* Recruiting, training, appraising and supervising all staff * In charge of the in-store Visual Merchandising and adapting guidelines for all stores in UK/Ireland* Coaching sales team to ensure we maximise revenue versus plan and last year's figures* Analysing sales and order stock in accordance with analysis* Managing the concession's yearly budget* Dealing with all sensitive and general client issues* Ensure all staff members give excellent and premium customer service experience* Individual/team development plans and general performance management* Daily/ weekly/ monthly/ seasonal/ annual reports* Seasonal returns to warehouse* Customer Relationship Management (ensuring our client base keeps increasing)* KPI trainings and follow-ups* E-learning* Stock management and control* Coaching stock controller to ensure that our stock is in perfect condition with minor stock errors* In charge of training all new staff on back-office* Ensuring compliance with health and safety legislation* Building relationships with stylists, shoppers and online styling team* Managing the requirements given by Selfridges and applying this to work with our company* Liaising with country head office and head quarters in Paris

Responsible for training all new management team members including follow-up visits to their POS to deliver reviews and constructive feedback.

Managing a team of 10 peopleHelping the team maximising salesIn charge of training and recruiting