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Merwyn Thomas is listed as Customer Success Manager based in Ghaziabad, Uttar Pradesh, India. AeroLeads shows a work email signal at firstnaukri.com and a matched LinkedIn profile for Merwyn Thomas.
Merwyn Thomas previously worked as Customer Success Manager at Mettl and Customer Success Manager (InfoEdge India Limited) at Info Edge. Merwyn Thomas holds Master Of Business Administration - Mba, Marketing from Sikkim Manipal University - Distance Education.
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AeroLeads found 1 current-domain work email signal for Merwyn Thomas. Compare company email patterns before reaching out.
With over nine years of work experience in customer success, business development, and customer relations, I am a passionate and driven professional who strives to deliver exceptional customer experiences. As an Assistant Manager at Mettl, a leading online assessment platform, I manage a portfolio of high-value clients, collaborate cross-functionally with internal teams, and conduct regular business reviews to ensure client satisfaction and retention. I am motivated by the mission of Mettl to empower organizations to hire, train, and engage talent effectively, and I bring diverse perspectives and experiences to the team, having worked in different industries and domains.In my current role, I act as the primary point of contact for clients, maintaining regular communication and addressing their needs. I also assist in the onboarding of new customers, ensuring a smooth and positive introduction to the company's products and services. I conduct customer training sessions and workshops to promote product adoption and utilization, and develop and implement customer success strategies to achieve renewal and upsell goals. I leverage my skills in team management, business development, and customer relationship management to build long-term and trusting relationships with clients, and to deliver value-added solutions that meet their objectives.
Listed skills include Team Management, Business Development, and Customer Relationship Management.
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Gurugram, Haryana, India
· Act as the primary point of contact for a portfolio of high-value clients, maintaining regular communication and addressing their needs.· Collaborate cross-functionally with sales, product development, content, and support teams to deliver exceptional customer experiences.· Conduct regular business reviews with clients to assess their goals, identify.
Noida, Uttar Pradesh, India
Gurgaon, India
Delhi
Noida Area, India
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Merwyn Thomas is listed as Customer Success Manager.
AeroLeads has found 1 work email signal at @firstnaukri.com for Merwyn Thomas.
Merwyn Thomas is based in Ghaziabad, Uttar Pradesh, India.
Merwyn Thomas has worked for Mettl, Info Edge, Indigo (Interglobe Aviation Ltd), Jet Airways, and Steria (India) Limited.
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Merwyn Thomas holds Master Of Business Administration - Mba, Marketing from Sikkim Manipal University - Distance Education.
Merwyn Thomas is listed with skills including Team Management, Business Development, and Customer Relationship Management.
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