Meryem Guessous Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

London, England, United Kingdom

Assisting experienced technicians and engineers with day-to-day tasks, including backups, anti-virus and network upgrades. Monitoring security and server maintenance. Providing essential training for employees in problem solving, email security system, customer service, and daily tasks. Assisting clients onsite and remotely with technical queries, new equipment and software maintenance. Key Accomplishments:· Commended for excellent customer service and time management.· Created charts to organise day-to-day tasks· Identified problems and solved them.

London, United Kingdom

Headed consultations to provide students with advice on career paths and universities to apply to study in, oversaw processing of student applications relating to their settlement in UK, and coordinated management of various social media accounts. Expanded company portfolio through orchestrating close interaction and liaison with different UK universities to find resolutions to student applications.Key Accomplishments:• Created and organised chart to record all processes.• Expanded company client base and signing three new universities to send students to.

London, United Kingdom

Managed marketing strategies such as social media, creation of various marketing materials, student fairs, and represented university at student fairs in Morocco. Steered processing of student applications, tracking of student records on our database and initiate profile updating when required. Coordinated consultations with international students regarding university module selection and handled their requests and complaints via telephone and emails.Key Accomplishments:• Championed student fair planning in Morocco and excellent customer service by bringing students to study at university to continue their masters.

London, United Kingdom

Coordinated end-to-end company functions, including conducting examination of financial records, initiating preparation of financial statement, and representation of British Market in France. Explored and exploited areas of improvement in communication processes between English and French markets.Key Accomplishments:• Initiated negotiations for our company to sign with French market.

Doctor Of Business Administration, Human Resources Management/Personnel Administration, General

Master Of Business Administration (M.B.A.), 2.2

Bachelor’S Degree, International Business, 2.1

High School, High Honors