As a dedicated Sr. Systems Engineer, I specialize in managing and optimizing Microsoft systems while expanding my role into the realm of cyber security. My responsibilities are diverse and encompass key areas of systems administration, security integration, and support, including:• Systems Management: Administering and maintaining Microsoft systems to ensure high performance, reliability, and security. This includes overseeing key management, patch deployments, and system updates to keep infrastructure robust and up-to-date.• Cyber Security: Taking a proactive approach to cyber security by updating and improving such as Tenable into our environment. I design and regression test Linux-based systems for the latest Tenable deployments, ensuring effective vulnerability management and system security.• Scanning and Patching: Managing vulnerability scanning processes and rolling out patches to address potential security threats, enhancing the overall security posture of our systems. • Tier 4 Support: Providing advanced support and troubleshooting for complex issues that escalate beyond the scope of tier 1-3 support, ensuring swift resolution and minimal disruption.• Cross-Platform Expertise: Utilizing my Linux knowledge to integrate and manage security tools across diverse environments, bridging the gap between different operating systems and technologies.• Collaborative Support: Offering daily support to administrators across all US customer locations, collaborating to resolve issues and ensure smooth operations.• Continuous Education: Committed to ongoing learning and development, currently pursuing further education to deepen my understanding of various environments and effectively implement DevSecOps principles.My role is pivotal in ensuring the stability, security, and efficiency of our IT infrastructure, while continuously advancing my skills to stay ahead in the ever-evolving technology landscape.

In my role as a Linux Administrator, I was tasked with a broad range of responsibilities that extended into DevOps practices, requiring a versatile skill set to manage daily operations. My primary duties included:• System Maintenance & Upgrades: Managed and updated Linux systems, ensuring that they were consistently secure and up-to-date with the latest Tenable scan definitions.• Migration Projects: Led efforts to migrate legacy Linux operating systems due to the sunsetting of systems, ensuring a smooth transition and minimal downtime.• Access Control Implementation: Developed and enforced access control measures to maintain system security and meet compliance standards.• Automation & Efficiency: Leveraged automation tools such as Ansible to streamline routine tasks and improve operational efficiency, minimizing manual intervention.• Web Application Management: Maintained and supported critical web applications, ensuring optimal performance and uptime.• Offline Environment Operations: Worked in a highly restricted offline environment, requiring creative solutions for system updates, security patches, and migrations.When the need for a more specialized skill set arose, my role was split into two separate positions to better align with the evolving needs of the organization.

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Utilizing resources made available through the Department of the Army, while under limited supervision, and attached to an organization; provided desktop support to customers, ensure proper deployment and documentation of hardware, manage software, manage deployment of up to date security parameters, perform machine maintenance, enforce access control policies, train personnel, troubleshoot network connectivity issues, diagnose hardware malfunctions, support deployment of new software, manage cloud based applications, and conduct remediation of machines who have been flagged by cybersecurity.

- Under general direction, applies Specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.- Applies Specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology.- Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction.- Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements.- Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.- Confirms and prioritizes project plans and deliverables with the customer. participates in business and technical information technology solution implementations, upgrades, enhancement and conversions.- Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems.- Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. establishes and maintains security, integrity and business continuity controls and documents.- Participates in Special studies. Stays current on emerging tools, techniques and technologies.- Assists information engineers on application of Specialized knowledge to coding, testing, implementation and documentation projects

- Under general direction, applies Specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution.- Applies Specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology.- Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction.- Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements.- Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.- Confirms and prioritizes project plans and deliverables with the customer. participates in business and technical information technology solution implementations, upgrades, enhancement and conversions.- Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems.- Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. establishes and maintains security, integrity and business continuity controls and documents.- Participates in Special studies. Stays current on emerging tools, techniques and technologies.- Assists information engineers on application of Specialized knowledge to coding, testing, implementation and documentation projects

Install, configure, service, repair, and maintain information technology systems in both a stand-alone and client-server environment, including MS server, Defense Message Systems, and other authorized information technology systems. Install, configure, service, repair, and maintain hardware and software for network services, storage networking devices, and servers. Integrate multiple information systems in a networked environment, evaluate and resolve customer information system problems, effect required hardware upgrades and repair to maintain mission capability. Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize and troubleshoot Local Area and Base Area Networks. Familiar with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Network (VLAN), Virtual Private Network (VPN), and Network Address Translation (NAT)

Responsibilities Provide outstanding customer services to DIRECTV customers to include: -Troubleshooting Issues receiving picture -Walking trough initial setup -Sending replacement equipment to customer -Sending upgraded equipment to customer -resolving billing issue -Adjusting programing packages Accomplishments -Was recognized as an outstanding agent by customers. -I had some of the best metrics out of all the other agents on my team. To include one of the lowest callback rates in the facility. Skills Used -Inter personal communication -detailed instruction giving -advanced troubleshooting walkthrough -Customer de-escalation -Documentation of actions taken

A Cyber Network Specialist is responsible to building, deploying, and maintaining computer systems. In the tactical environments we are responsible for multiple computers systems based on classification. Computer systems include endpoint devices and multi-layer networking devices such as routers and switches. Ensuring all these systems are running allows quick passage of information which in turn allows command and control elements to issue orders more fluently. Ultimately this enables our Marines to complete their missions with all the support needed.

Provide a safe environment for patrons to enjoy the pool environment.