Mesbah Omid Email & Phone Number

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

Trexity is a same-day on-demand local delivery technology platform for online and bricks and mortar businesses. We enable businesses of all sizes to deliver physical products in near real-time to their customers.

Vancouver, British Columbia, Canada (Remote)

At MyShoperon, we help homeowner associations streamline their package receiving process. Our online platform connects verified and rated neighbours to collect packages for each other.

Vancouver, British Columbia, Canada

SPUD is a sustainable, organic grocery service, delivering premium products to customers in BC and Alberta. We source as local as possible, supporting over 800 local vendors and 60+ local farmers in Western Canada to ensure the freshest and highest quality products are available to our customers.

Vancouver, British Columbia, Canada (Remote)

At Altimex Consulting, we have a passion to help businesses succeed using technology as an optimization tool. Our goal is to help individuals and small to medium sized businesses achieve their objectives.

Victoria, British Columbia, Canada

Cuboh is a first of its kind SaaS solution for restaurants. We help your favourite brands be listed on the top online ordering platforms (SkipTheDishes, Doordash, Grubhub, and many more!) while automating most of the process. We do this by consolidating all services onto one platform and integrate them with the restaurant’s POS (Point of Sale) system.

Victoria, British Columbia, Canada

Technical/Client Support• created and responded to MedIT tickets using ServiceNow ticketing system• set up and operated video conference (VC), audio visual (AV) and other technological equipment• provided technical support for educational, administrative and research sessions • participated in preventative and corrective maintenance in local and inter-site equipment testing• provided training for users of various technology systems• troubleshooting, monitoring, diagnosing, and rectifying issues within the systemInter-site Technology Coordination• liaised with vendors and ensured vendor maintenance was performed• lead discussions related to the Island Medical Program’s technology with the virtual tech team• ensured stability and quality of distributed content• represented UVic and the Island Medical Program at inter-site meetings• collaborated directly with other UVic technology departments • participated in developing new solutions to diverse and complex problems• prepared and maintained user and technical documentation and procedure guides using AdobeIllustrator, Adobe InDesign, and other Adobe Suite programsUnified Communication/Video Conferencing Technologies• worked daily with key Unified Communications technologies such as Cisco TMS, Skype forBusiness (Lync), and Pexip, Zoom, and Bell Audio Conferencing• created and maintained user documentation, technical documentation, and technical diagrams• involvement in system upgrades for rooms and fiber patching/replacement• participated in the installation/refresh of Video Conferencing rooms throughout MedIT and IslandHealth facilities Project Management• identified and lead operational projects for the improvement and effectiveness of provincialoperations• conducted research on technologies and leading proof of concept projects to identify sustainableand educational oriented technology solutions• facilitated the roll out of new technologies

Vancouver, British Columbia, Canada

Technical/Client Support• performed daily diagnostics tests on AV equipment (cameras, monitors, speakers, etc), internal components (motherboards, audio boards, media boards, etc) and interactive peripherals (laptops, tablets, touchpads, etc)• responded to audio and visual interactive display issues. Analyzed and diagnosed problems and formulated solutions to efficiently address hardware failure, connectivity issues and part replacements• installed updates, and maintained proprietary hardware/software functionalityacross a multitude of displays for several brands in various banners• tested and implemented firmware updates for audio and visual displays• provided on site and remote support to clients 24/7, via email, text or phoneTraining/Sales• demonstrated, instructed and trained tech specialists on a plethora of industry leading components and equipment• maintained regular communications with clients, partners and the management team• instituted, established and organized workshops, training events and meetings with retail banners, stores, managers and tech specialists on the latest audio and visual components within the tech industry• designed and implemented follow-up or reinforcement activities and methodologies to strengthen and sustain knowledge gained and skills developed in training programs and courses• represented the brand in local and province wide training events as well as in front of media outletsMarketing/Administration Work• assisted with calendar management and scheduling of travel for in-store visits and workshops, events, meetings, and other relevant regional and national needs• provided weekly reports to the Account Manager, Field Managers and other team leaders on the client and partners in regard to training and possible in-market training initiatives, potential projects and opportunities for growth• developed new business opportunities, sales promotion execution, retail service support, and brand awareness throughout regions

Vancouver, British Columbia, Canada

Home Theatre Program• worked with AV hardware such as TVs, monitors, projector screens, Blu-ray players/DVD players, DVD recorders, computers, laptops, tablets, soundbars, speakers, receivers, dacs, amps, etc.• worked with various forms of software codecs, aspect ratios, resolutions, colour space and algorithms such as HDR, upscaling, and motion enhancement etc.• trained AV specialists on industry leading audio and visual products, software and platforms• provided technical support and assistance to guests with various AV connectivity issues• engaged guests with demonstrations that excite them about the latest AV echo systems• conducted inventory audits, implemented planogram changes and price adjustments• provided detailed statistical information for marketing research• built relationships with retail partners and improved the brand’s standing• helped customers distinguish between various products and educated them on key features and benefitsMedia Events• #Galaxy Life Event• Crankworx WhistlerMerchandising Campaign • analyzed and updated demo units, recorded inventory levels, engaged store staff and helped them understand where focus should be placedTraining Campaign• traveled throughout the lower mainland prior to a major product launch to train sales specialists on upcoming Samsung devices and emphasized key features of the products and promoted salesLaunch Events• hosted launch events at key locations to increase awareness and interest on upcoming products and the brand in general• handled giveaways that engaged consumers to qualify their needs and applied them to our products

Coquitlam, British Columbia, Canada

Diploma, Full Stack Web Development

Sports Science Diploma, Science And Technology